Woocommerce product bundle payment not fully paid (only half ?!)

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Woocommerce product bundle payment not fully paid (only half ?!) Open

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    • #68966
      asicilia
      Participant

      Hi,

      it has happened so far twice, the payment on one of our bundle products was purchased and paid by a customer, and on stripe only one of the two products in the bundle was fully paid (the other was not?).

      Is there a way to track down the reason of the issue? Is it a stripe issue? or is it a WPMP stripe issue ?

      So far it has happened twice, and we can’t figure out why, any help would be great.

      The bundle product is consisted of 2 other products that cannot be removed from the bundle and can only be purchased together, the 2 products do belong to 2 separate vendors.
      We have a few different woocommerce bundle products as well, most of them are fully paid and do work fine, the issue happened only twice so far, alto is quite concerning.

      thank you

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