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Withdrawel request does not work

WCMp Mangopay Marketplace

Withdrawel request does not work Open

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    • #137250
      Hadhemi Ragoubi
      Participant

      Hello ,
      I am finding a trouble with withdrawel request in the vendor dashbord .
      I made sure to check the option that allow the vendor to request a withdrawl.
      I set the minimum withdrawel to 1 Dinar.
      The orders are set to complete but yet the withdrawel request is not working
      Please help
      Thak you !

    • #137268

      Hi @Hadhemi Ragoubi, not to worry.

      Please check the payment mode. If this is Csh on Delivery, then the vendor won’t be able to see these orders, as the vendor is the one to receive the money from the customer.

    • #137288
      Hadhemi Ragoubi
      Participant

      Hello ,
      Thank you for the help .I tried using onother payment method and it worked just fine
      Thank you so much

    • #137295

      Happy to help 🙂

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