Why do we need vendors credit card informations for free plans ?

WCMp Vendor Membership

Why do we need vendors credit card informations for free plans ? Resolved

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    • #109727
      Gregory
      Participant

      Hello,

      when a vendors register and choose a free plan, we request him to give is credit card details, but if this membership is free, this is not logic.
      Normaly if the vendors choose free plan, it should directly active this plan, without requesting credit card informations.

    • #109729
      Fantastic Kuhu
      Keymaster

      Hi @Gregory,

      Ideally for free plan vendor doesn’t need to provide payment detail and this is as per the latest version. Having said that, I could see you are already using the current version – we would definitely check this from our end and get back to you.

      Just a request, as the tech team is not around due to weekend – we would request you to please allow us till Monday and positively you will get a revert from us.

      Regards,

    • #109745
      Gregory
      Participant

      No problem.

    • #109752
      Gregory
      Participant

      Ok, for more information,

      this comes only on the membership detail page generated by membership when coming by /membershipplan/.

      https://www.clickandcollaix.fr/membershipplan/

      if i come thru the shortcode page, it works perfectly, no request of the card, and submit the application to this membership.

    • #109858

      Hi,
      We have recreated this issue in our new. Will fix this in our next update.

    • #110090
      This reply has been marked as private.
    • #114025

      We have not received any update from you for a long. Hope this ticket is already been resolved.

      We are now closing this ticket. Kindly create a new one if you need any further help.

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