when a vendors register and choose a free plan, we request him to give is credit card details, but if this membership is free, this is not logic.
Normaly if the vendors choose free plan, it should directly active this plan, without requesting credit card informations.
Ideally for free plan vendor doesn’t need to provide payment detail and this is as per the latest version. Having said that, I could see you are already using the current version – we would definitely check this from our end and get back to you.
Just a request, as the tech team is not around due to weekend – we would request you to please allow us till Monday and positively you will get a revert from us.