Weird Checkout fields

WCMp Mangopay Marketplace

Weird Checkout fields Open

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    • #95127
      Veedel
      Participant

      Hi, we have purchased the bundle and also Mangopay and not setting up the checkout. I have three questions:

      1) There is a field called birthday and I dont know how this comes there. I cannot find anywhere settings to define what fields should be asked in the checkout process. How to remove this (edit the checkout fields)?

      2) The design is quite irritating. It is too small compared to the rest of the website. Are the any design options to style this checkout process. Some text seem to have font-size below 9, where I am wondering who has made this design decision?

      3) We are using Mangopay (Sandbox) right now. There are not options appearing for Visa, Mastercard etc for testing. It just shows plain Mangopay (Zahlungsmethode, thats how we called it). But usually the buyer should choose how to checkout. Is this normal and if yes, why?

      Best regards

    • #95130
      Veedel
      Participant

      Also the checkout does not work so far in sandbox.. see screenshot

    • #95172

      Hi @Veedel, our replies are inline :

      1) There is a field called birthday and I dont know how this comes there. I cannot find anywhere settings to define what fields should be asked in the checkout process. How to remove this (edit the checkout fields)?
      >> We don’t add any such field called birthday. May be some plugin is adding this, just to sure disable all the plugins except WooCommerce and WCMp and check again.

      2) The design is quite irritating. It is too small compared to the rest of the website. Are the any design options to style this checkout process. Some text seem to have font-size below 9, where I am wondering who has made this design decision?
      >> The design comes from the theme. So please check with the theme team, may be there is some settings for this.

      3) We are using Mangopay (Sandbox) right now. There are not options appearing for Visa, Mastercard etc for testing. It just shows plain Mangopay (Zahlungsmethode, thats how we called it). But usually the buyer should choose how to checkout. Is this normal and if yes, why?
      >> Magopay doesn’t provide the option to pay via card.
      Currently, the card option is added via stripe.

      – Also the checkout does not work so far in sandbox.. see screenshot
      >> can you please share a temporary admin, ftp access so we can check.
      While sharing the access, don’t forget to mark the response as private.

    • #95174
      Veedel
      Participant

      Hi @Moumita,

      1) that is partly wrong. The birthday field is added by Mangopay (we have tested it, the birthdate appears in Mangopay for KYC). Since you built the plugin Mangopay, I thought you knew this.

      3) That is also wrong. Mangopay works basically with card (Visa, Mastercard, AMEX). Also, they offer more checkout options such as Giropay, Klarna etc..

      Usually the buyer can decide before he purchases which option to choose. In this case with your Mangopay plugin, there is only the name of the payment method (in this case Mangopay) and only afterwards he is being redirected to a different page of Mangopay to finish the checkout. There you can choose which payment method to pay with.

      So maybe someone of the tech team who build the Mangopay Extension by WCMP can respond here as well please. I share admin access in the next reply marked as private

    • #95176
      Veedel
      Participant
      This reply has been marked as private.
    • #95351
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    • #95371
      Veedel
      Participant

      I cannot submit any text here anymore?

    • #95376
      Veedel
      Participant
      This reply has been marked as private.
    • #95377
      Veedel
      Participant
      This reply has been marked as private.
    • #95453
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    • #95366
      Veedel
      Participant
      This reply has been marked as private.
    • #95367
      Veedel
      Participant
      This reply has been marked as private.
    • #95368
      Veedel
      Participant
      This reply has been marked as private.
    • #95369
      Veedel
      Participant
      This reply has been marked as private.
    • #95370
      Veedel
      Participant
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    • #95372
      Veedel
      Participant
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    • #95373
      Veedel
      Participant
      This reply has been marked as private.
    • #95374
      Veedel
      Participant
      This reply has been marked as private.
    • #95375
      Veedel
      Participant
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