fbpx

Webhooks and Membership recurring payment doesn’t work

WCMp Vendor Membership

Webhooks and Membership recurring payment doesn’t work Open

Viewing 24 reply threads
  • Author
    Posts
    • #128256
      Nick Lobeck
      Participant

      Hi

      I set up the webhooks according to this guide. https://wc-marketplace.com/knowledgebase/wcmp-stripe-split-payments/#nav-4 Sadly the recurring payments still don’t work and the webhook still has an error rate of 30%. If someone trys to sign up as a new vendor and chooses the recuring plan, the payment doesnt process and loads infinitly long, without anything happening. What I’m also wondering, why I cant change the Stripe Charges Settings ( Screenshot)

      Attachments:
    • #128266

      Hi,
      Sorry to hear that you have faced this issue.
      We are forwarding this to dev team.They will do further testing and will get back to you by tomorrow ASAP.
      Looking for your cooperation regarding the same.

    • #128374

      Nick, as you can see we didn’t face such an issue on our end https://www.loom.com/share/5202e31d487e46abad4b767463cab610

      please make sure while creating the webhook, you have selected all the events for that webhook.

      • #129093
        Nick Lobeck
        Participant
        This reply has been marked as private.
    • #129181
      This reply has been marked as private.
      • #129391
        Nick Lobeck
        Participant
        This reply has been marked as private.
    • #129410
      This reply has been marked as private.
      • #129588
        Nick Lobeck
        Participant
        This reply has been marked as private.
    • #129664
      This reply has been marked as private.
      • #129845
        Nick Lobeck
        Participant
        This reply has been marked as private.
    • #129855
      This reply has been marked as private.
      • #130056
        Nick Lobeck
        Participant
        This reply has been marked as private.
      • #130068
        Nick Lobeck
        Participant
        This reply has been marked as private.
    • #130069
      Nick Lobeck
      Participant
      This reply has been marked as private.
    • #130092

      Hi,
      Kindly note that the credentials provided by you is not working.
      Kindly provide the updated credentials.

    • #130163
      This reply has been marked as private.
    • #130086
      Nick Lobeck
      Participant
      This reply has been marked as private.
    • #130094
      Nick Lobeck
      Participant
      This reply has been marked as private.
    • #130229

      The issue is related to your API key.

      As you can see it is working fine with our stripe access : https://watch.screencastify.com/v/cmlM4FzNxKOV2vsuyfSm

      • #130573
        Nick Lobeck
        Participant

        Thanks for your reply. I watched your video and you bought the “quartal subscription”. This isnt a reccuring subscription though, I checked it again in the backend. “Test-Subscription” is a recurring subscription, which I also used in my video. This recurring subscription still doesnt work.

    • #130600

      Nick, as you can see we have also subscribed new vendor under “Test-Subscription” plan https://prnt.sc/1zoc030

      • #130639
        Nick Lobeck
        Participant

        Thanks! But do you have a solution for this problem? Im generally confused because the vendor which you subscribed, isn’t shown in my stripe backend. No test payment got through.

    • #130669

      Hi,
      Kindly note that when we added vendor through membership it means the money has been deducted from stripe account because we got the acknowledgement from stripe.

      However as you cannot see the payment , that might be due to the fact that your site still has our sandbox stripe account added. we have added our stripe account, so kindly add your own stripe account and check again.

    • #130760
      Nick Lobeck
      Participant
      This reply has been marked as private.
    • #130787

      Kindly note that this is not an issue.
      Since you are from Europe you have to activate SCA option from WCMp payment settings.

    • #130814
      Nick Lobeck
      Participant
      This reply has been marked as private.
    • #130830
      This reply has been marked as private.
    • #130883
      Nick Lobeck
      Participant
      This reply has been marked as private.
    • #130905
      This reply has been marked as private.
    • #131029
      Nick Lobeck
      Participant
      This reply has been marked as private.
    • #131043
      This reply has been marked as private.
    • #131045
      Nick Lobeck
      Participant
      This reply has been marked as private.
    • #131109
      This reply has been marked as private.
Viewing 24 reply threads

Please LOGIN to reply to this topic

Black Friday Sale: Buy all Marketplace addons together for Lifetime!!

Buy for Lifetime