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WCMP vendor shop page Settings

WCMP vendor shop page Settings2019-03-07T06:30:25-05:00

Home Support Forum WCMp Core WCMP vendor shop page Settings

WCMp Core

WCMP vendor shop page Settings Resolved

  • Author
    Posts
  • qasimbaqar
    Participant
    Post count: 22

    Hi I am facing a problems.

    My Vendor Shop Page is not appropriate. I use the Side bar but the Side Bar is displaying above the footer infact the whole page setting is in appropriate. Please see how can this be resolved the link is
    http://toolbazaar.pk/vendor/hltpk/

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3022

    Hi @qasimbaqar, thanks for reaching WCMp Support!!

    Our replies are inline :
    1. My Vendor Shop Page is not appropriate. I use the Side bar but the Side Bar is displaying above the footer. Please see how can this be resolved the link is
    http://toolbazaar.pk/vendor/hltpk/

    >> Can you please check whether your theme supports sidebar for any taxonomy page like category or tag?

    2. In Vendor Dashboard if the Vendor wish to reply the question asked by the Customer. When we click the reply link the Pop-up appears for like a sec and disappear . Please suggest how this can be resolved.

    >> It seems like there is some error in the site, can you please check the console of the browser so we can check.

    Alternatively, Disable all the plugin except WooCommerce and WC Marketplace and check again. If the issue still exists, please switch to some default theme like Twenty Sixteen and check again.

    Let us know the result so we can help you out further.

    • qasimbaqar
      Participant
      Post count: 22

      Please can you tell me how to check taxonomy page like category or tag. as per my info my theme supports side bars like you can this page http://toolbazaar.pk/shop/

      2. In Vendor Dashboard if the Vendor wish to reply the question asked by the Customer. When we click the reply link the Pop-up appears for like a sec and disappear . Please suggest how this can be resolved.

      >> It seems like there is some error in the site, can you please check the console of the browser so we can check.
      Ok This issue is resolve i read this thread
      https://wc-marketplace.com/support-forum/topic/questions-pop-up-problem/

    • qasimbaqar
      Participant
      Post count: 22

      I have disabled all plugins and switch my themes to twenty sixteen theme but when i come back its remain the same.

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3022

    Hi @qasimbaqar, can you share a temporary admin and vendor access, so we can check.

    While sharing the access, don’t forget to mark the response as private.

  • qasimbaqar
    Participant
    Post count: 22
    This reply has been marked as private.
  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3022
    This reply has been marked as private.
  • qasimbaqar
    Participant
    Post count: 22
    This reply has been marked as private.
  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3022
    This reply has been marked as private.
  • qasimbaqar
    Participant
    Post count: 22
    This reply has been marked as private.
  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3022
    This reply has been marked as private.
  • qasimbaqar
    Participant
    Post count: 22

    Hi.. oh I have not tested the reply . My bad… Let me clear you I just added this code in my function.php

    if(!defined('WCMP_UNLOAD_BOOTSTRAP_LIB')){
    define('WCMP_UNLOAD_BOOTSTRAP_LIB', true);
    }

    May be this code is not functioning properly.
    You can remove it and test again… But if u remove it the I am afraid the pop-up issue will remain the same..

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3022

    @qasimbaqar, sometime it may happen that bootstrap from theme might also be loaded for our dashboard page. Which might cause an issue with dashboard flow.

    Hence this code only displays our bootstrap there- https://wc-marketplace.com/support-forum/topic/wcmp-vendor-shop-page-reply-pop-up-problem-in-customer-question/#post-53252

    Now, if this fixed the issue, then the issue is resolved.

    Let us know if you have any further query.

  • qasimbaqar
    Participant
    Post count: 22

    Ok about this “Question and Answers” issue is resolved But the Vendor Shop page is not displayed correct. If you see the Vendor shop page the CSS Styles are not in order. Like i want the side bar for widget in vendor shop page.

    Link for vendor shop page.
    http://toolbazaar.pk/vendor/hltpk/

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3022

    Hi @qasimbaqar, can you share a temporary FTP access, so we can check.

    While sharing the access, don’t forget to mark the response as private.

  • qasimbaqar
    Participant
    Post count: 22
    This reply has been marked as private.
  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3022
    This reply has been marked as private.
  • qasimbaqar
    Participant
    Post count: 22

    Ok Thanks I’ll ask the theme author. So if there any changes Can you tell me which folder or file for any change in ftp folder.

    I need one more question regarding the “Question & Answer” from previous topic. If the Customer Ask the Question from the Vendor. Will he get the Notification in email. IF Yes How can we get that? If the Vendor Reply the Customer can he get the Email Notification Back ? Because in both cases We dont get the email notification.

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3022

    Hi @qasimbaqar, we haven’t added any code for the vendor shop page display.

    Also, there is no such email for vendors, when the customer sends a query. However, you can do custom code and add this flow.

    Let us know if you need the reference of hook/filter.

  • Anonymous
    Post count: 50

    Hi @qasimbaqar,

    Since we haven’t heard back from you on this, we are closing this thread. Please reach out to us via a new support thread in case of any concern.

    Thanks!

The topic ‘WCMP vendor shop page Settings’ is closed to new replies.