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WCMP Stock alert

WCMP Stock alert2019-09-03T06:41:15-05:00

Home Support Forum WCMp Vendor Stock Alert WCMP Stock alert

WCMp Vendor Stock Alert

WCMP Stock alert Open

  • Author
    Posts
  • regina
    Participant
    Post count: 24

    Hello,

    I have problem with stock alert notification.
    Vendor didn’t receive email notification when stock low of limit.
    Can you help me?
    thanks.

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 5108

    @regina, sorry to hear that you have faced this issue.

    However, we didn’t face any such issue. Can you please check the spam folder.

    Please do keep us posted.

  • regina
    Participant
    Post count: 24

    I already check spam folder.
    and check log email, but still can’t receive vendor stock alert email notification.
    I’m confused what to do.

  • regina
    Participant
    Post count: 24

    Hi @moumita
    i still can’t receive email from stock alert
    any suggestion for me?

  • regina
    Participant
    Post count: 24

    My admin is receive the email stock allert, but our vendor is didn,t receive an email.

    how could it happen like that?
    even though the vendor has made settings to receive stock alert emails

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 5108

    @regina, thanks for reporting this issue.

    We are looking into this.

    As soon as I have an update, will let you know.

  • regina
    Participant
    Post count: 24

    Thankyou very much for your help
    please let me know as soon as possible
    because is urgent

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 5108

    Sure, I will keep you posted @regina

  • regina
    Participant
    Post count: 24

    Hi,
    is there a latest update about my problem?
    thanks

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 5108

    We are working on this issue @regina

    I will be able to give you an update by tomorrow.

  • regina
    Participant
    Post count: 24

    @moumita
    Hi, how are you?
    is there any solution for this problem?

  • regina
    Participant
    Post count: 24

    Hi, how to show low product thereshold in admin dashboard?
    like this in demo dashboard.
    because i didn’t have this setting in my vendor dashboard.

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 5108

    Hi Regina, make sure you have enabled “Inventory” option via WooCommerce >> Settings >> Product >> Inventory also.
    For further help, please look into this – https://prnt.sc/p2xl3x

  • regina
    Participant
    Post count: 24

    But that is setting for admin
    i want the low product thresehold for vendor, like the screenshot i send to you.
    i screenshoot the vendor dashboard at plugins demo.

  • regina
    Participant
    Post count: 24

    this is i attach my vendor dashboard,
    there is no stock alert theresholder
    so my vendor didn’t receive email notification stock alert

  • regina
    Participant
    Post count: 24

    can you check my dashboard?

  • regina
    Participant
    Post count: 24

    hi @moumita,
    i already buy license for WCMP vendor stock alert, but it’s not working.
    I already follow the documentation, and the license already actived.
    Can you help me?
    Thanks.

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 5108

    @regina, will it be possible for you to share a temporary admin, vendor and ftp access so we can check.

    While sharing the access, don’t forget to mark the response as private.

  • regina
    Participant
    Post count: 24
    This reply has been marked as private.
  • NerdySupportExpert Moumita
    Keymaster
    Post count: 5108
    This reply has been marked as private.
  • regina
    Participant
    Post count: 24
    This reply has been marked as private.
  • regina
    Participant
    Post count: 24

    hi @moumita,

    is there any solution for this problem?
    thanks

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 5108

    @regina, I am not getting any Vendor’s order-related emails from your site?

    Can you please check with your vendors, whether they are receiving any new order emails?
    Probably that might be the issue, that vendor is not getting some emails?

    Please do keep us posted.

  • regina
    Participant
    Post count: 24
    This reply has been marked as private.
  • NerdySupportExpert Moumita
    Keymaster
    Post count: 5108
    This reply has been marked as private.
  • regina
    Participant
    Post count: 24

    @moumita

    I use gmail for vendor’s email
    but i didn’t receive just stock alert email
    i already check spam folder and all the folder in my gmail, but i didn’t see nothing
    are you use different setting with woocommerce email?

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 5108

    @regina, we haven’t changed any settings. This is the default flow of our plugin.

    Can you please ask your vendor to contact Gmail and ask them whether this email has been blocked by the mail server?

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