[yohannesf]

Hi posted a question here, and was instructed to re-post my question on this forum. Here is the summary from that interaction.

when I go to Tools -> WC Stock Alert Export, the downloads content is empty sheet every time even if there are some interested persons on different products. I subscribed to test it, the exported doc was empty?

It is also not showing the number of interested persons for a given product. I went into one of our out of stock products and entered my email. I am seeing this message:

email@gmail.com is already registered with PRODUCT NAME.

Currently using the latest WC Stock Alert Export: Version 1.6.0.

Also, is there a way to access this data? Where is it stored at? Is it possible to remove selected subscribers from this list?

Thanks!

[NerdySupportExpert Moumita]

Hi @yohannesf, thanks for getting in touch with us over here.

Can you please share temporary admin access so we can check.

While sharing the access, don’t forget to mark the response as private.

[yohannesf]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[susmita]

@yohannesf,

I presume that your issue is resolved, since, we haven’t heard back from you.

We are marking this thread as resolved.

Kindly open a new thread if you face any further query.

[Author]

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