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wc-marketplace but i can not see the vendor Name on “Shop page”

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wc-marketplace but i can not see the vendor Name on “Shop page” Resolved

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    • #110102
      barhoom
      Participant

      hello
      i use wc-marketplace but i can not see the vendor Name on “Shop page”
      i mean is vendor Name on Shop page is hide at the card of prodects
      so can you fixed that problem
      thank you

      Attachments:
    • #110123

      Hi,
      Can you please share the page link so we will able to check out the issue and also give you some suggestion regarding your issue.

      Regards,

    • #110125
      barhoom
      Participant
      This reply has been marked as private.
    • #110139

      Hi,
      Seems like theme issue. Can you please change a default theme and test your site.
      Let me know what comes out.

      Regards,

    • #110146
      barhoom
      Participant
      This reply has been marked as private.
    • #110217

      Hi,
      Can you please share your staging site with admin access, vendor access and FTP.
      Do not forget mark as private your reply while you are sharing the details,

      Regards,

    • #110238
      barhoom
      Participant
      This reply has been marked as private.
    • #110250
      This reply has been marked as private.
    • #110255
      barhoom
      Participant
      This reply has been marked as private.
    • #110300
      barhoom
      Participant

      hello

    • #110336
      This reply has been marked as private.
    • #110366
      barhoom
      Participant
      This reply has been marked as private.
    • #110437
      barhoom
      Participant

      hello
      i can not see the vendor Name on Shop page until now!!

    • #110501
      barhoom
      Participant

      hello
      a proplem is not solvet ,,
      can you help

      Attachments:
    • #110537

      Hi,
      You have again activate your some conflict plugins. Please active wocommerce related and wcmps related plugin and check again. And active one by one to check from witch plugins this conflict is comming. Then contact to that plugin developer to deque some js. For now we fixed this by deactive some of your plugins

    • #110594
      barhoom
      Participant
      This reply has been marked as private.
    • #110682

      Hi,
      and we have erorr in this link when i do longout from vendor dashboard
      >>>>>> Issue fixed. We have added a code for that
      still a “vendor name” in page shop=not showing
      >>> It is showing under vendor image. Here is the screenshot https://prnt.sc/vrsm9y. Please check

      Here is the total code. Keep it safe. Because you don’t have child theme. So when you update your theme every added code will gone.

      add_action('wp_enqueue_scripts', 'alpha_scripts_deque',999999);
          function alpha_scripts_deque () {
              if ( is_vendor_dashboard() ) {
                  wp_dequeue_style( 'bootstrap-rtl' );
                  wp_dequeue_style( 'bootstrap' );
                  wp_dequeue_style( 'rtl' );
                  wp_dequeue_style( 'woo-custom' );
                  wp_dequeue_script('bootstrap-js');
              }
              
          }
      
              
          add_filter('wcmp_vendor_dashboard_header_right_panel_nav', function($panel_nav) {
          	$panel_nav['logout']['url'] = esc_url(wp_logout_url(wc_get_page_permalink( 'myaccount' )));
          	return $panel_nav;
          });
      Copy
    • #110701
      barhoom
      Participant
      This reply has been marked as private.
    • #110742
      barhoom
      Participant

      customer invoice not sending

    • #110787
      barhoom
      Participant

      hello

    • #110829
      barhoom
      Participant

      hello ..

    • #110852
      barhoom
      Participant

      hi is there any answer about this topic..!

      1-customer invoice not sending

      2-“there is a wghit screen we did’t seeit https://prnt.sc/vrsm9y” >> the imge is not uplode
      so i can’t see the vendor Name on Shop page until now.

      THANKS wc-marketplace groupe

    • #110867

      Hi,
      Please check with only woocommerce,wc marketplace and wcmp pdf invoice active and switch to a default theme twenty seventeen then check again.

    • #111081
      barhoom
      Participant

      it’s not working
      please check it

    • #111150

      Hi,
      Please go to your my account suborder section. Customer can find there invoice from there. Please check admin setting before that.

    • #111164
      barhoom
      Participant

      yes i find there invoice from my account suborder section
      but customer’s can’t see invoice on mails like gmail account
      the invoice’s E-mails not arrive it..

    • #111206
      barhoom
      Participant

      hello….

    • #111221
      barhoom
      Participant

      i find there invoice from my account suborder section
      but customer’s can’t see invoice on mails like gmail account
      the invoice’s E-mails not arrive it..

    • #111277

      Hi,
      Please check setting in wcmp-> setting -> pdf invoice -> Attach to email. Invoice will attach as per settings.

    • #111907
      barhoom
      Participant
      This reply has been marked as private.
    • #111930
      barhoom
      Participant

      HELOO

    • #111944

      Hi,
      Issue is related with your theme. We have switched to a default theme and checked. We have used

      woocommerce_after_shop_loop_item
      Copy

      this hook to print sold by. Please ask them for solve.

    • #111963
      barhoom
      Participant
      This reply has been marked as private.
    • #112030

      Hi,
      Add this code in your currently active theme functions.php file.
      And for sold by you have to ask your theme to solve.

    • #112035
      barhoom
      Participant
      This reply has been marked as private.
    • #112147
      Fantastic Kuhu
      Keymaster

      Hi Barhoom,

      Please refer this link for creating child theme- https://www.wpbeginner.com/wp-themes/how-to-create-a-wordpress-child-theme-video/

      Regarding the above code- It’s related to dashboard section conflict with theme not “SOLD BY”. As advised above, please note it’s absolutely related to theme conflict. Please co-ordinate with your theme author and if required you may add our team in the cc. If required, we can assist .

      Regards,

    • #112206
      barhoom
      Participant

      okey

    • #112233
      barhoom
      Participant
      This reply has been marked as private.
    • #112253
      barhoom
      Participant

      hi….

    • #112285
      barhoom
      Participant

      HELLO..

    • #112350

      Hi @barhroom,

      Yes, our team will definitely help you. As discussed above,since this is theme issue- please get in touch with the theme author first and mark us in loop. Based on author’s input if our suggestion is required, we will definitely intervene.

    • #112430
      barhoom
      Participant

      we don’t understand ..it was work good carefully
      but now we can’t see a “brand name” & “sold by” on shop page ?!!

      actually i lost to much time to fix it but we can’t and we didn’t found way to fix that problem

      so if this thing can be solved, i well be glad please resolve

      THANK’s MR RAJU

    • #112499

      May I know, what response you got from your theme author?

    • #112535
      barhoom
      Participant

      i dont know for who that theme

      but out team say the problem is not from theme
      so i dont know where is problem and who is right

      thanks

    • #112593
      barhoom
      Participant

      hello…….

    • #112594
      barhoom
      Participant
      This reply has been marked as private.
    • #112631
      barhoom
      Participant

      HELO

    • #112657
      barhoom
      Participant
      This reply has been marked as private.
    • #112775
    • #112805
      barhoom
      Participant

      do you mean but this code in index file ?

      woocommerce_after_shop_loop_item
      Copy
    • #112948

      Hi,
      We have added our sold by code in this hook. Your theme does some work with this hook. That’s why your sold by does not display on the shop page.

    • #113020
      barhoom
      Participant

      so what is the solution now

      can you fix it bro

    • #113108

      Hi,
      Generally, we share code if it takes 10 to 15 mins. Already shared with you in the previous thread. But it takes more than 2 hours of debugging in your theme. And this is a third party theme. We have checked with the default theme on your site and it’s working well. So please contact the theme author and tell them this issue. If they need any help from us then we will surely help them

    • #113304
      barhoom
      Participant

      see
      i know the mean problem from the theme ,and i try it with the default theme it working good
      so now we want to fix it, the them was purchase it as a theme not custom
      so is that easy to fix it or maybe will make the them is damaged or like that?

    • #113311

      Given the situation, best person to guide would be theme author himself.

      Regards,

    • #117433

      We have not received any update from you for a long. Hope this ticket is already been resolved.

      We are now closing this ticket. Kindly create a new one if you need any further help.

Viewing 55 reply threads

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