[barhoom]

hello
i use wc-marketplace but i can not see the vendor Name on “Shop page”
i mean is vendor Name on Shop page is hide at the card of prodects
so can you fixed that problem
thank you

Attachments:

1. 

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[GeekyCoder Abhirup]

Hi,
Can you please share the page link so we will able to check out the issue and also give you some suggestion regarding your issue.

Regards,

[barhoom]

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[GeekyCoder Abhirup]

Hi,
Seems like theme issue. Can you please change a default theme and test your site.
Let me know what comes out.

Regards,

[barhoom]

This reply has been marked as private.

[GeekyCoder Abhirup]

Hi,
Can you please share your staging site with admin access, vendor access and FTP.
Do not forget mark as private your reply while you are sharing the details,

Regards,

[barhoom]

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[GeekyCoder Abhirup]

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[barhoom]

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[barhoom]

hello

[Raju The Cool Guy]

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[barhoom]

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[barhoom]

hello
i can not see the vendor Name on Shop page until now!!

[barhoom]

hello
a proplem is not solvet ,,
can you help

Attachments:

1. 

   tyt.png
   

[Raju The Cool Guy]

Hi,
You have again activate your some conflict plugins. Please active wocommerce related and wcmps related plugin and check again. And active one by one to check from witch plugins this conflict is comming. Then contact to that plugin developer to deque some js. For now we fixed this by deactive some of your plugins

[barhoom]

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[Raju The Cool Guy]

Hi,
and we have erorr in this link when i do longout from vendor dashboard
>>>>>> Issue fixed. We have added a code for that
still a “vendor name” in page shop=not showing
>>> It is showing under vendor image. Here is the screenshot https://prnt.sc/vrsm9y. Please check

Here is the total code. Keep it safe. Because you don’t have child theme. So when you update your theme every added code will gone.

add_action('wp_enqueue_scripts', 'alpha_scripts_deque',999999);
    function alpha_scripts_deque () {
        if ( is_vendor_dashboard() ) {
            wp_dequeue_style( 'bootstrap-rtl' );
            wp_dequeue_style( 'bootstrap' );
            wp_dequeue_style( 'rtl' );
            wp_dequeue_style( 'woo-custom' );
            wp_dequeue_script('bootstrap-js');
        }
        
    }

        
    add_filter('wcmp_vendor_dashboard_header_right_panel_nav', function($panel_nav) {
    	$panel_nav['logout']['url'] = esc_url(wp_logout_url(wc_get_page_permalink( 'myaccount' )));
    	return $panel_nav;
    });

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[barhoom]

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[barhoom]

customer invoice not sending

[barhoom]

hello

[barhoom]

hello ..

[barhoom]

hi is there any answer about this topic..!

1-customer invoice not sending

2-“there is a wghit screen we did’t seeit https://prnt.sc/vrsm9y” >> the imge is not uplode
so i can’t see the vendor Name on Shop page until now.

THANKS wc-marketplace groupe

[Raju The Cool Guy]

Hi,
Please check with only woocommerce,wc marketplace and wcmp pdf invoice active and switch to a default theme twenty seventeen then check again.

[barhoom]

it’s not working
please check it

[Raju The Cool Guy]

Hi,
Please go to your my account suborder section. Customer can find there invoice from there. Please check admin setting before that.

[barhoom]

yes i find there invoice from my account suborder section
but customer’s can’t see invoice on mails like gmail account
the invoice’s E-mails not arrive it..

[barhoom]

hello….

[barhoom]

i find there invoice from my account suborder section
but customer’s can’t see invoice on mails like gmail account
the invoice’s E-mails not arrive it..

[Raju The Cool Guy]

Hi,
Please check setting in wcmp-> setting -> pdf invoice -> Attach to email. Invoice will attach as per settings.

[barhoom]

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[barhoom]

HELOO

[Raju The Cool Guy]

Hi,
Issue is related with your theme. We have switched to a default theme and checked. We have used

woocommerce_after_shop_loop_item

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this hook to print sold by. Please ask them for solve.

[barhoom]

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[Raju The Cool Guy]

Hi,
Add this code in your currently active theme functions.php file.
And for sold by you have to ask your theme to solve.

[barhoom]

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[Fantastic Kuhu]

Hi Barhoom,

Please refer this link for creating child theme- https://www.wpbeginner.com/wp-themes/how-to-create-a-wordpress-child-theme-video/

Regarding the above code- It’s related to dashboard section conflict with theme not “SOLD BY”. As advised above, please note it’s absolutely related to theme conflict. Please co-ordinate with your theme author and if required you may add our team in the cc. If required, we can assist .

Regards,

[barhoom]

okey

[barhoom]

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[barhoom]

hi….

[barhoom]

HELLO..

[Raju The Cool Guy]

Hi @barhroom,

Yes, our team will definitely help you. As discussed above,since this is theme issue- please get in touch with the theme author first and mark us in loop. Based on author’s input if our suggestion is required, we will definitely intervene.

[barhoom]

we don’t understand ..it was work good carefully
but now we can’t see a “brand name” & “sold by” on shop page ?!!

actually i lost to much time to fix it but we can’t and we didn’t found way to fix that problem

so if this thing can be solved, i well be glad please resolve

THANK’s MR RAJU

[Raju The Cool Guy]

May I know, what response you got from your theme author?

[barhoom]

i dont know for who that theme

but out team say the problem is not from theme
so i dont know where is problem and who is right

thanks

[barhoom]

hello…….

[barhoom]

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[barhoom]

HELO

[barhoom]

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[Raju The Cool Guy]

Please refer this link- https://wc-marketplace.com/support-forum/topic/wc-marketplace-but-i-can-not-see-the-vendor-name-on-shop-page/#post-111944

[barhoom]

do you mean but this code in index file ?

woocommerce_after_shop_loop_item

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[Raju The Cool Guy]

Hi,
We have added our sold by code in this hook. Your theme does some work with this hook. That’s why your sold by does not display on the shop page.

[barhoom]

so what is the solution now

can you fix it bro

[Raju The Cool Guy]

Hi,
Generally, we share code if it takes 10 to 15 mins. Already shared with you in the previous thread. But it takes more than 2 hours of debugging in your theme. And this is a third party theme. We have checked with the default theme on your site and it’s working well. So please contact the theme author and tell them this issue. If they need any help from us then we will surely help them

[barhoom]

see
i know the mean problem from the theme ,and i try it with the default theme it working good
so now we want to fix it, the them was purchase it as a theme not custom
so is that easy to fix it or maybe will make the them is damaged or like that?

[Raju The Cool Guy]

Given the situation, best person to guide would be theme author himself.

Regards,

[WCMp Support Ninja]

We have not received any update from you for a long. Hope this ticket is already been resolved.

We are now closing this ticket. Kindly create a new one if you need any further help.

[Author]

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