Vendor shipping not showing all vendor shipping methods

Theme and Plugin Support

Vendor shipping not showing all vendor shipping methods Resolved

Viewing 23 reply threads
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    Posts
    • #110149
      odedtalmon
      Participant

      Hello,
      1. A Vendor has a variable product, digital and printed book.
      2. The product shipping class is set to the Vendor shipping class.
      3. The Vendor has 3 shipping methods, 1 flat rate and 2 pickup (different locations).
      4. Store has 3 shipping methods, 1 Vendor shipping, 2 Store global flat rate (in case vendor doesn’t have shipping methods setup, works as fallback) and 3 free shipping (also a store fallback).

      When I add this product to the cart I only see the flat rate method, which is first in the shipping methods list on the vendor dashboard.
      I tried changing to a default theme and it doesn’t fix the issue, please look into this. I also made sure the vendor was created ok with the taxonomy term.
      I will attach login details in a private reply.

      Thanks

    • #110154
      odedtalmon
      Participant

      I don’t know why but I cannot send private replies with links here…

    • #110185
      Fantastic Kuhu
      Keymaster

      Hi,

      You may please share us via email contact@wc-marketplace.com and kindly share the forum link as reference.

    • #110649
      odedtalmon
      Participant

      Great support, it’s been 9 days and still no reply… glad i am paying you for this…

    • #110661
      abhirup
      Moderator

      Hi,
      Apologies for the delayed response as shipping fixing was a time taking process.
      We have fixed some shipping related issue on our latest version of WCMp (3.5.14).
      Please update the plugin and test your site (I have already update this plugin of your dev site please test).
      Although we are having the access of backend …but somehow in the front-end it’s displaying live site.
      Hence, we are not able to perform any test at your end.

      I am sharing the the video in private message, please have a look.

      Let me know if you still facing the same issue.

      Regards,

    • #110668
      abhirup
      Moderator
      This reply has been marked as private.
    • #110669
      odedtalmon
      Participant

      Hello,
      Sorry about the redirect, we were having a problem where the dev site showed up on google so I am redirecting all traffic to main site.
      Please write your IP address so I can exclude it from the redirections.
      Thanks

    • #110685
      abhirup
      Moderator
      This reply has been marked as private.
    • #110687
      odedtalmon
      Participant

      I did, you should have access now.
      Thanks

    • #110725
      odedtalmon
      Participant

      Hello, the issue has not been resolved.

    • #110775
      abhirup
      Moderator

      Hi,
      It seems like my ip gets changed dynamically. Hence I am not able to access your site.

      Will it be possible for you to whitelist ip for India for a day, so we can work on your site.

      Regards,

    • #110778
      odedtalmon
      Participant

      Hello,
      I wrote this redirect where I have whitelisted IP addresses in an array, so I can’t think of a way to allow India altogether.
      What you can do is use WordPress theme editor in order to comment out the redirections.

      It’s here: https://dev.nivbook.co.il/wp-admin/theme-editor.php?file=functions%2Ffunctions-misc.php&theme=hello-elementor-child
      Comment out line 125

      add_action( 'template_redirect', 'nivbook_template_redirect' );
      Copy

      Once you’re done please return it to the way it was.

    • #110951
      abhirup
      Moderator
      This reply has been marked as private.
    • #110957
      odedtalmon
      Participant

      Hello,
      You were using Hello Elementor Child theme which requires Elementor.
      I have changed to twentytwenty, a default wordpress theme, you can check the cart page now and see that there is only 1 shipping method visible, there should be two.

      Thanks

    • #111066
      odedtalmon
      Participant

      Hello, did you get it to work?

    • #111069
      abhirup
      Moderator

      Hi,
      I have checked your site and it’s working fine. Please checkout the video – https://www.loom.com/share/a6eaed3597074eea9880263465d6ddde
      Seems like some plugin conflict that’s why you facing this issue.

      Regards,

    • #110150
      odedtalmon
      Participant
      This reply has been marked as private.
    • #110152
      odedtalmon
      Participant
      This reply has been marked as private.
    • #110153
      odedtalmon
      Participant
      This reply has been marked as private.
    • #111436

      We have not heard anything from you, hoping that the issue is resolve. Kindly let us know if the issue still exits.

    • #111508
      odedtalmon
      Participant

      Hello,
      I wasn’t able to replicate this in my live site and I was traveling in the last couple of days so I didn’t get a chance to try again.
      Please keep this thread open for a few more days.
      Thanks

    • #111735
    • #111762
      odedtalmon
      Participant

      Hello,
      This issue is solved, thank you for your support.
      You can close this thread.

    • #111764

      Thank you for the update. We are closing the ticket now. In case any issue arises kindly raise a new ticket.

Viewing 23 reply threads

The topic ‘Vendor shipping not showing all vendor shipping methods’ is closed to new replies.

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