Vendor report email translation issue

Theme and Plugin Support

Vendor report email translation issue Open

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    • #78936
      odedtalmon
      Participant

      Hello,
      There is a translation issue with the email.

      Please advise.
      Thanks

    • #79026

      @odedtalmon, we have checked the translation on our end. As you can see it has translated properly :
      https://prnt.sc/pvtxsv
      https://prnt.sc/pvtxcs

      So, please click on “Sync” option (see the attachment – https://prnt.sc/pvtzkk) and check again.

    • #79036
      odedtalmon
      Participant

      Hello @moumita,

      If you look closely at the screenshot I sent you can see the alert that appears above the “sync” button, I already made sure to sync the file before showing you the problem with translation.

      Thanks

    • #79043

      @odedtalmon, as the string is working on our end, hence this is not a plugin related issue.
      The translation will only work if this is saved in a database. So, please do create a vendor account using our email @wc-marketplace.com">contact@wc-marketplace.com and share temporary admin access.

      So, we can check this issue on your end.

    • #79044
      odedtalmon
      Participant

      I see, this gave me an idea that I would like to try before giving you access to check.
      There is the same issue with Woocommerce and wp-admin language, if my user’s language is set to English I will receive Woocommerce emails in English, if it’s set to Hebrew then the emails would arrive in Hebrew. Perhaps if I set the Vendor’s language to Hebrew the translation would then work.

      Will keep you posted.

    • #79050
      odedtalmon
      Participant

      @moumita is it possible to send this email manually or I have to wait a week now?

    • #79111

      @odedtalmon, you can use crontrol plugin (https://wordpress.org/plugins/wp-crontrol/) and run the weekly report mail: https://prnt.sc/pw7la8

    • #79115
      odedtalmon
      Participant

      Thank you! I will update.

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