vendor registration problems

Theme and Plugin Support

vendor registration problems Resolved

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    • #101236
      melchior.velden
      Participant

      Hi there,

      We have several problems with the vendor registration form:

      1) Company name not part of ‘Vendor Store Fields’
      There is no ‘store name’ field, thus the added company name in custom Form Fields is not added in the vendor settings. Which is the cause of the problems below.

      2) Email address becomes vendor’s username
      Whenever a new vendor will create an account their email address name will become their username. I would prefer if the vendor’s store name becomes their username.

      3) Store slug comes from username/ email address
      The vendor’s slug comes from the username or email address, instead of store name. We are also not able to change the vendor’s Slug manually.

      Is there a code or solution to fix these problems?
      I have searched a tremendous amount of tickets but unfortunately could not find a solution, so apologies in advance if there already is an existing solution.

      Happy to hear from you!

    • #101331
      sumit singh
      Keymaster

      Hi, your answers are inline :
      1. You have to disable the setting marked with arrow in the following image under wocommerce->settings->account & policy and add the company name as username field on registration page, so the the username and store name of vendor will display your company name.
      https://prnt.sc/tlwcov

      2. You can edit he vendor slug from users tab of wordpress. Kindly checkout the screenshot :
      https://prnt.sc/tlw15z

    • #101450
      melchior.velden
      Participant

      Hi Sumit,

      Thank you for your quick response.

      1) That definitely worked, but is it possible to change the ‘username’ (and email address) text in something different – like company name?

      2) Is it possible to add ‘first name’ & ‘last name’ in the Vendor Store Fields?

      Eager to hear your thoughts on this!

      Best wishes,
      Melchior

    • #103945
      sumit singh
      Keymaster

      Hello @melchior.velden, Our replies are inline –

      1) That definitely worked, but is it possible to change the ‘username’ (and email address) text in something different – like company name?
      → The username is set by WordPress by default, this document will help you out further : https://www.wpbeginner.com/wp-tutorials/how-to-change-your-wordpress-username/

      2) Is it possible to add ‘first name’ & ‘last name’ in the Vendor Store Fields?

      → You can add vendor’s ‘first name’ & ‘last name’ in the Vendor Store Fields i.e. shop page, for this you have to override the archive_vendor_info.php template file.

      You can get further details regarding these templates here: https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/tree/master/templates

    • #110071

      We have not received any update from you for a long. Hope this ticket is already been resolved.

      We are now closing this ticket. Kindly create a new one if you need any further help.

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