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Vendor Registration Not Transferring Info

Vendor Registration Not Transferring Info2019-03-25T04:09:27-05:00

Home Support Forum General Marketplace Discussion (User’s interaction forum) Vendor Registration Not Transferring Info

General Marketplace Discussion (User’s interaction forum)

Vendor Registration Not Transferring Info Resolved

  • Author
    Posts
  • CurtJ
    Participant
    Post count: 6

    The Vendor Registration works in that it changes the ‘customer’ to a ‘vendor as long as the same email is used during registration. However, I have added form fields like address, store description and PayPal email to the vendor registration form, but when the new vendor goes into their vendor dashboard none of that information is there, so they have to fill out their store description, address and PayPal email again. I am using the ReHub theme. Is this a theme issue or a plugin issue?

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 2562

    Hi @curtj, can you please share the screenshot of the registration form field setup (i.e. via WCMp >> Settings >> Vendor), so I can help you out accordingly.

  • CurtJ
    Participant
    Post count: 6

    I went ahead and took off all the form fields and have decided to make sure all potential vendors register as customers first and then have them go to the vendor registration page. Now the vendor registration page just shows a button that says APPLY TO BE A VENDOR. When they click on that they are automatically approved and can set the rest of it up in the vendor dashboard. That seemed easier than trying to figure out how to get the form fields to populate in the correct areas in the vendor dashboard.

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 2562

    @curtj, you can add a menu of WooCommerce My Account page in your site. So, when the users will be registered, they will be directed to My Account page. There you can add a menu called “Apply As vendor” that will direct them to the registration page.

    Now, as you just want them to click on “apply as vendor”, then you don’t need to add any registration form field via WCMp >> Settings >> Vendor.

    Let us know if you have any further query.

  • CurtJ
    Participant
    Post count: 6

    Yes, I did that. The potential vendor was taken to the Vendor Registration page where I had form fields for address and store description. They would fill all that out and then submit it. Then when they went to the vendor dashboard the address and store description would be blank, even though they filled it out during registration. That was the issue. But like I said, I decided not to fiddle with it. You can close this topic.

  • Tech Tycoon Debleena
    Keymaster
    Post count: 455

    @curtj,
    Good to know that you have solved the issue. If you have any further query feel free to reach out to us.

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