fbpx

vendor product image upload issue

WCMp Vendor Live Chat

vendor product image upload issue Resolved

Viewing 2 reply threads
  • Author
    Posts
    • #113866
      admin-8513
      Participant

      Our vendors are unable to upload product images to new products successfully.

    • #113939

      Hello,

      Thank you for reaching out to us.

      May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
      Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

      If the issue still exists then please recreate the issue at your end and share a video of it so that our team can guide you more efficiently.

    • #117998

      We have not received any update from you for a long. Hope this ticket is already been resolved.

      We are now closing this ticket. Kindly create a new one if you need any further help.

Viewing 2 reply threads

The topic ‘vendor product image upload issue’ is closed to new replies.

Buy all Marketplace addons together, check out our Bundle

Buy at Slashed Price