Vendor notification, commission and shipping

WCMp Core

Vendor notification, commission and shipping Resolved

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    • #2436
      WCMp Support
      Keymaster

      Original message from community member –

      1. when vendor sign up from admin then admin approve but why email is not sent to vendor that vendor is approved by admin??

      2. Commission set by super admin but i want commission set by vendor not admin.

      3. I apply shipping but why it is not applicable and any other setting for shipping for different vendors??

      4. Admin approve vendor then vendor get notification through emails and if vendor product is sale then also get notify about their product only??

    • #2437
      WCMp Support
      Keymaster

      Hi Sanchit,

      Please find the answers to your queries below:

      1. when vendor signs up from admin then admin approve but why email is not sent to vendor that vendor is approved by admin??
      >> After registration as well as after approval from the admin, in both the cases, the vendor will receive emails.

      2. Commission set by super admin but i want commission set by vendor not admin.
      >> Please note only the admin can set the commission. There are two modes for revenue sharing i.e, Admin fees and Vendor Commissions and admin can set either of this mode.

      3. I apply shipping but why it is not applicable and any other setting for shipping for diffrent vendors??
      >> Please ensure that you have enabled all the relevant options for shipping first, like:
      Enable Shipping option
      Enable Shipping methods like the flat rate, international flat rate, etc.

      4. Admin approve vendor then vendor get notification through emails and if vendor product is sale then also get notify about their product only??
      >> This query is not clear but based on my understanding, I presume you want to know whether the vendor receives can notification when customer place order/purchase their product. If so, then FYI, the vendor receives email notification for every activity related to them.

      I hope above shared piece of information will be helpful.

      Thanks,
      Rimpa

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