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Vendor menu dashboard with a smartphone

WCMp Core

Vendor menu dashboard with a smartphone Resolved

Viewing 12 reply threads
  • Author
    Posts
    • #127604
      PioXL
      Participant

      Hi

      When I access the Vendor DashBoard with a Smartphone (I tried with a XAOMI Redmi 8 and a Huawei P8 Lite 2017) the menu on the left is not visible. It appears for a millisecond and then disappears.

      An expanding menu on the left is missing. Even if I use a browser with a PC and I make the page smaller (Zoom Out) I have the same problem.

      Regards

    • #127612

      Hi, thank you for getting in touch with us.
      We tried to check this on our end both through pc and mobile. But we didn’t faced any such issues.
      Kindly share your admin access so that we can look into it.
      Also please note donot forget to mark the response as private while sharing the access.

    • #127613
      PioXL
      Participant
      This reply has been marked as private.
    • #127616

      Hi PioXL,
      There might be some plugin or theme issue with your site.
      To debug the issue we need the staging site access, so we can check the settings.
      Kindly create a staging site and share the admin,ftp access.

      Please note, donot forget to mark the response as private while sharing the access.

    • #127629
      PioXL
      Participant
      This reply has been marked as private.
    • #127630
      PioXL
      Participant
      This reply has been marked as private.
    • #127648

      Hi PioXL,
      Kindly share the site link for admin access.

    • #127649
      PioXL
      Participant
      This reply has been marked as private.
    • #127650
      PioXL
      Participant
      This reply has been marked as private.
    • #127698
      This reply has been marked as private.
    • #127710
      PioXL
      Participant
      This reply has been marked as private.
    • #127802
      PioXL
      Participant
      This reply has been marked as private.
    • #127825

      we are happy to help you
      We would love it if you shared your experience by giving us 5/5 review here :
      https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
      Seeing glowing reviews from existing customers makes others more comfortable knowing they’ll get the support they need with an issue with our services when arise.

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