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vendor dashboard media file uploader

vendor dashboard media file uploader 2016-10-25T00:53:41+00:00

Home Support Forum WCMp Frontend Product Manager vendor dashboard media file uploader

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  • jerry
    Participant
    Post count: 33
    #5105 |

    hi

    how to I get a better looking uploader at vendor dashboard “storefront – media file upload”
    pls check pic attachment below; I would like to know where is the “uploader” file location too

    thankz =)

    jerry

  • WCMp Support
    Keymaster
    Post count: 1200

    Hi Jerry,

    That’s the CSS issue. Please tweak the theme’s CSS to get the better look. Anyways, may I know if what theme you are using?

    Regards,
    Rimpa

  • jerry
    Participant
    Post count: 33
    This reply has been marked as private.
  • WCMp Support
    Keymaster
    Post count: 1200

    Jerry, you have to make the changes in the theme’s style.css file.

    Regards.

  • jerry
    Participant
    Post count: 33

    Hi Rimpa

    may i know which line or class name that i should look into in style.css ?

  • jerry
    Participant
    Post count: 33

    Hi Rimpa

    I found the location where I can make my CSS code take effect already “theme options > CSS & js” problem solved ! =)

    I have another one problem , how to I get rid of the vendor media file uploader page “show picture 1″ using the vendor upload button straight upload anything without any page direct.”show photo 2”.

    thank.
    jerry

  • WCMp Support
    Keymaster
    Post count: 1200

    Glad to know Jerry, that the issue has been solved. But the second query is not clear to me so please help me to understand this.

    Regards,
    Rimpa

  • jerry
    Participant
    Post count: 33

    Hi Rimpa

    I want to customise the design of vendor dashboard media file uploader library “show photo 1” to the wordpress original library layout “show photo 2”.

    I’m new to large css customisation , can you provide me a WordPress media library layout css style code ? actually the original uploader doesn’t have a delete button for the uploaded photo and the design probably have an issue for vendor to understand.

  • jerry
    Participant
    Post count: 33

    Hi Rimpa

    the problem with the uploader already solved.

    here is another issue for vendor shop-front page , the shop-front page did not show the vendor information and the header banner.
    what do i miss in this part?

  • WCMp Support
    Keymaster
    Post count: 1200

    Jerry – The issue can be due to the theme or plugin confliction. Please switch to some other theme like twenty sixteen and check for the issue. If this doesn’t work then please deactivate all the plugin except WooCommerce and WC-Marketplace and check if the issue exists.

    If none of the solutions helps then please let us know, we will definitely help you.

    Regards,
    Rimpa

  • WCMp Support
    Keymaster
    Post count: 1200

    Jerry – The issue can be due to the theme or plugin confliction. Please switch to some other theme like twenty sixteen and check for the issue. If this doesn’t work then please deactivate all the plugin except WooCommerce and WC-Marketplace and check if the issue exists.

    If none of the solutions helps then please let us know, we will definitely help you.

    Regards,
    Rimpa

  • jerry
    Participant
    Post count: 33

    hi , i already check with my theme support “uncode theme” and they said that the problem is from wc marketplace plugin , i can’t change the theme design because the design are my clients request. so any solution that you can help me with ?

  • WCMp Support
    Keymaster
    Post count: 1200

    Hi Jerry,

    Can you please share the theme zip file (all files along with documentation, dummy data). You may use Google Drive/Dropbox as the zip file might be too big for email. I would get it setup on the server and debug the issue. Also do share wp-admin access of your site too.

    Regards,
    Rimpa

  • jerry
    Participant
    Post count: 33

    Hi Rimpa

    sure ! I will use google drive , can I have your gmail account address pls.

    one more question =) where do all the vendor check & edit their uploaded product inventory ? “check photo1”. I did use “Dokan marketplace plugin” b4 and they did have a tab for vendor to manage their uploaded products “check photo2”.

    inventory management are very important to vendor. please do give me proper solution.

  • jerry
    Participant
    Post count: 33
    This reply has been marked as private.
  • WCMp Support
    Keymaster
    Post count: 1200
    This reply has been marked as private.
  • jerry
    Participant
    Post count: 33

    Hi Rimpa

    1. I just follow your instruction to test about the edit & delete function at left hand side of product image. the edit icon work just fine but the trash icon having a problem , the trash icon show 404page when I try to click & delete some of my product but the product did remove when I click that. I wanted to know how do I fix the 404 issue of deleting the products by using the delete trash icon. ( see photo attachment 1 )

    2. I just sent all of my theme file to your email : rimpa@wc-marketplace.com. pls check =)

    3. at last is the edit or delete button only for editing product or deleting product. I was asking about the vendor stock list for vendor uploaded products like dokan inventory ( check photo attachment 2 ) I know there is a addons called “Frontedend report” by wc marketplace look similar to that , I want to know is it the plugin allow vendor to add & edit their uploaded stock quantity ? ( check photo attachment 3 )

    4. thank you for your advice for fresh installation , tell me more on how to I do that without losing my design and others file ? is it just backing up all the data and upload back when complete the fresh installation ? or I have a sample way ? ( just locate multi vendor related file and delete it at c-panel )

    many thank for your service.

  • WCMp Support
    Keymaster
    Post count: 1200
    This reply has been marked as private.
  • jerry
    Participant
    Post count: 33

    hi rimpa

    I think ill contact my themes support since they said is 100% compatible with woocommerce I will get back to you with their answer.

    what about my question for the “Frontedend report” addons ? are the plugin do let vendor manage their product stock inventory such like adding & check stock quantity through the system ? ( check attachment 0 )

    Attachments:
  • jerry
    Participant
    Post count: 33

    Hi Rimpa

    I’m still waiting your reply to make a decision to purchase “WCMp Vendor Frontend Reports”

    please reply my question to help me carry on my work

    many thank

  • jerry
    Participant
    Post count: 33

    Hi rimpa

    my theme support just reply me and here is what the support said

    “[Wc marketplace & uncode theme compatible issue]
    Since they know how their plugin works, obviously, and they have found the cause + the solution.

    In my opinion, the best solution it would be them to contact us and tell us about what they have found so we can correct it.

    This way you, as customer, doesn’t have to change theme and go through another building process.

    We, as author can improve our theme.

    Them, as plugin author can say to their customer that their plugin is compatible with Uncode and we can be here http://wc-marketplace.com/third-party-themes/ among the other big seller on ThemeForest (like we actually are).

    This is a win win win solution I think and it’s a very good sign of good will and professional collaboration.”

    uncode themes support email : info@undsgn.com

    pls reply thank you

  • WCMp Support
    Keymaster
    Post count: 1200

    Apology @jerry for the delayed response. With the help of WCMp Vendor Frontend Reports you can provide your vendors with the facility to track the sales, inventory, earnings, transaction, etc from the frontend.

    Moving towards the Uncode theme part, we will contact the theme author and will try to fix it up with them.

    Regards,
    Rimpa

  • jerry
    Participant
    Post count: 33

    Hi rimpa

    here is the themes support author contact : Damiano – Support email : info@undsgn.com

    pls do update me when is fixed

  • WCMp Support
    Keymaster
    Post count: 1200

    Thanks Jerry for the info. I will write to the theme author as soon as possible.

    Regards,
    Rimpa

  • Jason
    Participant
    Post count: 108

    @rimpa @Jerry Hi, I’m having the same problem with the uncode theme and the custom banner! Did you already fix this with uncode?? If so please let me know what to do!

    Kind Regards,

    Jason

  • WCMp Admin
    Keymaster
    Post count: 1480
    This reply has been marked as private.
  • jerry
    Participant
    Post count: 33

    Hi

    @rimpa I just submit a ticket to them , hope they will get back to you soon.

    @jason no I’m haven’t got any answer yet

  • WCMp Admin
    Keymaster
    Post count: 1480

    @jerry Thanks for the update.

    Regards,
    Moumita

  • jerry
    Participant
    Post count: 33

    Hi Moumita

    did the theme author contact you ?

  • WCMp Admin
    Keymaster
    Post count: 1480

    @jerry They did contact us, in order to solve the issue, we do require the Theme. Still waiting for their reply.

    Regards,
    Moumita

  • jerry
    Participant
    Post count: 33

    Hi Moumita

    alright =) . pls get back to me for the update

  • WCMp Admin
    Keymaster
    Post count: 1480

    @jerry @Jason We have received the Theme file from the author, and we did see two issues i.e.
    1. while using the Upload option, we have seen some issue
    2. the 404 error.

    If you have faced any Theme related issue in the mean time, please provide us with that, so that we could solve this once and for all.

    Regards,
    Moumita

  • WCMp Admin
    Keymaster
    Post count: 1480
    This reply has been marked as private.
  • jerry
    Participant
    Post count: 33

    Hi Moumita

    photo attachment below is my issue , pls check whether the problem still remain or already been taking care of.

    regards
    Jerry Tan

  • WCMp Admin
    Keymaster
    Post count: 1480
    This reply has been marked as private.
  • jerry
    Participant
    Post count: 33

    Hi

    The problem still not solving , pls check.

  • WCMp Admin
    Keymaster
    Post count: 1480

    @jerry, Please let us know which problem isn’t solved yet:

    1. while using the Upload option, we have seen some issue
    2. the 404 error.

    Regards,
    Moumita

  • jerry
    Participant
    Post count: 33

    Hi

    pls check attachment below for the issue.

    regards
    Jerry Tan

  • WCMp Admin
    Keymaster
    Post count: 1480

    @jerry Please provide us the site access.

    Regards,
    Moumita

  • jerry
    Participant
    Post count: 33
    This reply has been marked as private.
    • WCMp Admin
      Keymaster
      Post count: 1480

      @jerry Please provide us the vendor access also.

      Regards,
      Moumita

  • jerry
    Participant
    Post count: 33
    This reply has been marked as private.
  • WCMp Admin
    Keymaster
    Post count: 1480

    @jerry Please provide us sometimes.

    Regards,
    Moumita

  • WCMp Admin
    Keymaster
    Post count: 1480

    @jerry We will fix the 404 error issue in the next update

    Regards,
    Moumita

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