Vendor Dashboard Dropdown menu not working if the resolution is < 768 px

WCMp Vendor Frontend Reports

Vendor Dashboard Dropdown menu not working if the resolution is < 768 px Resolved

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  • Author
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    • #109482
      itdoku
      Participant

      Hello support, I noticed that the menu no longer opens for me with a resolution below 768. that seems to be related to a css command.

      The pages are currently still offline, so i can’t give a URL.

      if the resolution is higher, then with the hover with the mouse “dropdown login-user open” comes up. the open does not come under 768:
      css error

      under 768:
      css error

      I deactivated all plugins and tested different themes.

      wordpress and the plugin is the current version installed.

      can I correct the css command myself? Thanks in advance for your help.

    • #109718

      @itdoku, as we are not able to recreate this on our end, hence we need help from you.

      Can you share temporary access of your staging site, i.e. admin and ftp access

      While sharing the access don’t forget to mark the response as private.

    • #109723
      itdoku
      Participant
      This reply has been marked as private.
    • #109724
      itdoku
      Participant
      This reply has been marked as private.
    • #109942
      itdoku
      Participant

      i think i found the bug. It comes from the Envo-Market theme. I commented out a Javascript command. Now it’s working.

      I commented out this part in the customscript.js file:

          /* function onResizeMenuLayout() {
              if ($(window).width() > 767) {
                  $(".dropdown").hover(
                          function () {
                              $(this).addClass('open')
                          },
                          function () {
                              $(this).removeClass('open')
                          }
                  );
                  $(".dropdown").focusin(
                          function () {
                              $(this).addClass('open')
                          },
                          );
                  $(".dropdown").focusout(
                          function () {
                              $(this).removeClass('open')
                          },
                          );
                  
              } else {
                  $(".dropdown").hover(
                          function () {
                              $(this).removeClass('open')
                          }
                  );
              }
          }
          */
      Copy

      I hope it didn’t cause any other errors. I can’t find anything right now.

    • #110019

      Great to know that.

      We are now closing this ticket. Kindly create a new one if you need any further help.

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