Vendor cannot access inventory

Theme and Plugin Support

Vendor cannot access inventory Resolved

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    • #109031
      dstanpeichuen
      Participant

      Hi,

      this is my 3rd ticket in a day, quite frustrating… my vendor can add product but cannot edit inventory, shipping and etc… in vendor dashboard

      Please refer attachment…
      1. Vendor cannot access red marking in the image
      2. screenshot admin setting is correct
      3. Video clip of nothing happen when press inventory

      Please help me, i have been dealing with error all this week

      Mon KH

    • #109040
      abhirup
      Moderator

      Hi, seems like theme or plugin conflict, please deactivate all plugin except woocommerce, WCMp and WCMp addons also change the default theme like twenty twenty. Test your site. If you found plugin conflict then please activate all plugins one by one and check continuously to find out the conflicted plugin.
      Let me know what comes out.

      Regards,

    • #109457
      dstanpeichuen
      Participant

      Good Morning,

      My vendor dashboard add product inventory and etc is not working, Basically this is a plugin conflict, in order to detect which plugin is causing conflict- I activate each plugin consecutively and check the flow. Lastly the product inventory is not work when I activate elementor.

      So I wanted to ask why elementor is not working and conflict to WCMP because 2 month ago I were activate the elementor plugin and same goes to WCMP plugins and addons, there is no conflict and WCMP product inventory works well.

      This problem is temporary or it can be solved ?

      I will wait for your reply.

      Please reply email to : monkarhee@gmail.com
      cc : dstanpeichuen@gmail.com
      cc : surenkrishnan30@gmail.com

      Thank you.

    • #109498
      abhirup
      Moderator

      Hi,
      Can you please share a staging site with vendor access, admin access, FTP for the debugging purpose. We will let you know after some investigation. Do not forget mark as private your reply while sharing the details.

      Regards,

    • #109921
      dstanpeichuen
      Participant
      This reply has been marked as private.
    • #109966
      abhirup
      Moderator
      This reply has been marked as private.
    • #110018
      dstanpeichuen
      Participant
      This reply has been marked as private.
    • #110041
      abhirup
      Moderator
      This reply has been marked as private.
    • #110049
      dstanpeichuen
      Participant
      This reply has been marked as private.
    • #110058
      abhirup
      Moderator
      This reply has been marked as private.
    • #110072
      dstanpeichuen
      Participant
      This reply has been marked as private.
    • #110076
      dstanpeichuen
      Participant

      i already activate elementor on another websites its work fine. i will check regularly see whether its conflict again or not. Thank you

    • #110119
      abhirup
      Moderator

      Good to know! We are marking this thread closed, please feel free to open a new one, in case you have more questions for us.

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