[Adrien]

Hi.

Vendors are created as natural users instead of legal users.

How to create legal users ??

[Fantastic Kuhu]

Hi Adrien,

Can you please explain the term legal user. Based on your response, we will try to assist you further.

Regards,

[Adrien]

Mangopay do a difference between “natural user” which is for individual.

For company / organization, soletrader, the profil should be “legal user”

But when we had a vendor, it’s automatically added as natural user. Vendors are companies, so they should be “legal user”.

Mangopay ask different document to validate “natural user” and “legal user”

[Raju The Cool Guy]

Hi,
Currently when you create a MANGOPAY account of a vendor then we will create it as a natural user. Because this is the default user of MANGOPAY. Because vendors are a different role and controlled by the admin that’s why to reduce complicacy we make it as natural.

[jeanettegomez17]

Thanks for the information njmcdirect

[WCMp Support Ninja]

Thank you for the update. We are closing the ticket now. In case any issue arises kindly raise a new ticket.

[Author]

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