Vacation plugin issue
WCMp Vendor Vacation
Vacation plugin issue Resolved
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I am totally disappointed with the vacation plugin of yours which my client purchased but is not working properly. First I saw tons of warnings and notices on enabling the store timings for which I raised a ticket 3 weeks ago but you did not respond at all.
Now, https://dabaonow.com.sg/vendor/amici/ is a vendor which is closed on Wednesday but I see on the listing page, some products are shows as “Shop is closed” but some are allowing add to cart. But when I check the product page I see there is no add to cart button and says Shop is closed.
I noticed a pattern that for SIMPLY products the Shop is closed plugin is shown correctly but not for variable products on the product listing. This is inconsistent.
My client is about to launch his website and reported me the error. Going through your support forum will take a long time and my client’s business will be held.
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Hi, FTP access is not working.
video :- https://www.loom.com/share/e1cbeadf13174e6f80e415e37483586cAdditionally, can I disable plugins for testing purpose ?
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Let me try again to demonstrate/ recreate the issue.
I am using https://dabaonow.com.sg/vendor/intolap/ for demonstration. Kindly check the below observations very minutely.
1) First I set 1st June (i.e. Today) as holiday.
2) I also set the store timings.
3) I visit this vendor page to see 4 products for this vendor ‘intolap’ (2 simple products and 2 variable products)
4) Being the shop closed on 1st June (i.e. Today) the simple products form the list do apply the Store closed feature. But the same settings does not apply on Variable products.
5) For testing further I tried to add the variable product to cart and that was working regardless of the holiday or store timing settings.
6) I then turned Off the holiday and store timing settings to see if I see the Add To Cart buttons and yes, they are there for both (simple and variable) products as they should be.
7) Then after I find the store timing settings working on product details/ single product page as they should be.
Conclusion: Store timings settings page does not apply on Product Listing page (loop page) for Variable product where as Simple products are correctly controlled by the settings.
Hope now your developer will have better understanding of the problem statement.
Looking forward to your kind and quick response.
Best regards,
Debashis -
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