Vacation plugin issue
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WCMp Vendor Vacation
Vacation plugin issue Resolved
- This topic has 23 replies, 4 voices, and was last updated 1 month, 1 week ago by
WCMp Support Ninja.
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AuthorPosts
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May 13, 2020 at 5:29 AM #95443
Melvin Ho
ParticipantI am totally disappointed with the vacation plugin of yours which my client purchased but is not working properly. First I saw tons of warnings and notices on enabling the store timings for which I raised a ticket 3 weeks ago but you did not respond at all.
Now, https://dabaonow.com.sg/vendor/amici/ is a vendor which is closed on Wednesday but I see on the listing page, some products are shows as “Shop is closed” but some are allowing add to cart. But when I check the product page I see there is no add to cart button and says Shop is closed.
I noticed a pattern that for SIMPLY products the Shop is closed plugin is shown correctly but not for variable products on the product listing. This is inconsistent.
My client is about to launch his website and reported me the error. Going through your support forum will take a long time and my client’s business will be held.
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May 13, 2020 at 5:34 AM #95444
NerdySupportExpert Moumita
KeymasterHi Malvin, sorry to hear that you have faced this issue.
Can you please share a temporary admin, vendor and ftp access so we can check.
While sharing the access don’t forget to mark the response as private.
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May 13, 2020 at 5:46 AM #95446
Melvin Ho
ParticipantThis reply has been marked as private. -
May 13, 2020 at 7:59 AM #95464
sumit singh
KeymasterHi, FTP access is not working.
video :- https://www.loom.com/share/e1cbeadf13174e6f80e415e37483586cAdditionally, can I disable plugins for testing purpose ?
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May 13, 2020 at 8:59 AM #95473
Melvin Ho
ParticipantThis reply has been marked as private. -
May 13, 2020 at 11:24 AM #95487
Melvin Ho
ParticipantThis reply has been marked as private. -
May 14, 2020 at 8:20 AM #95583
NerdySupportExpert Moumita
KeymasterThis reply has been marked as private. -
May 14, 2020 at 9:06 AM #95589
Melvin Ho
ParticipantThis reply has been marked as private. -
May 14, 2020 at 10:22 AM #95596
Melvin Ho
ParticipantThis reply has been marked as private. -
May 15, 2020 at 1:01 AM #95632
Melvin Ho
ParticipantThis reply has been marked as private. -
May 15, 2020 at 1:03 AM #95634
NerdySupportExpert Moumita
KeymasterThis reply has been marked as private. -
May 15, 2020 at 5:55 AM #95656
Melvin Ho
ParticipantThis reply has been marked as private. -
May 15, 2020 at 9:19 AM #95695
NerdySupportExpert Moumita
KeymasterThis reply has been marked as private. -
May 26, 2020 at 1:17 AM #96667
Melvin Ho
ParticipantThis reply has been marked as private. -
May 26, 2020 at 6:08 AM #96695
NerdySupportExpert Moumita
KeymasterThis reply has been marked as private. -
May 26, 2020 at 6:12 AM #96696
Melvin Ho
ParticipantAmici
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May 27, 2020 at 2:16 AM #96793
NerdySupportExpert Moumita
KeymasterThis reply has been marked as private. -
May 28, 2020 at 7:40 AM #96912
Melvin Ho
ParticipantThis reply has been marked as private. -
May 29, 2020 at 7:03 AM #97011
NerdySupportExpert Moumita
KeymasterThis reply has been marked as private. -
June 1, 2020 at 2:11 AM #97188
Melvin Ho
ParticipantThis reply has been marked as private. -
June 1, 2020 at 10:06 AM #97234
Melvin Ho
ParticipantLet me try again to demonstrate/ recreate the issue.
I am using https://dabaonow.com.sg/vendor/intolap/ for demonstration. Kindly check the below observations very minutely.
1) First I set 1st June (i.e. Today) as holiday.
2) I also set the store timings.
3) I visit this vendor page to see 4 products for this vendor ‘intolap’ (2 simple products and 2 variable products)
4) Being the shop closed on 1st June (i.e. Today) the simple products form the list do apply the Store closed feature. But the same settings does not apply on Variable products.
5) For testing further I tried to add the variable product to cart and that was working regardless of the holiday or store timing settings.
6) I then turned Off the holiday and store timing settings to see if I see the Add To Cart buttons and yes, they are there for both (simple and variable) products as they should be.
7) Then after I find the store timing settings working on product details/ single product page as they should be.
Conclusion: Store timings settings page does not apply on Product Listing page (loop page) for Variable product where as Simple products are correctly controlled by the settings.
Hope now your developer will have better understanding of the problem statement.
Looking forward to your kind and quick response.
Best regards,
Debashis -
June 1, 2020 at 10:09 AM #97235
Melvin Ho
ParticipantThis reply has been marked as private. -
June 2, 2020 at 8:31 AM #97308
sumit singh
KeymasterHi, All the functionality is working fine at our end with latest WCMp plugin.
But yes there are issue with variable product in your site and we are looking into this.
We will give you the solution as soon as possibile.Thank you.
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December 14, 2020 at 6:39 PM #111815
WCMp Support Ninja
ModeratorWe have not received any update from you for a long. Hope this ticket is already been resolved.
We are now closing this ticket. Kindly create a new one if you need any further help.
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AuthorPosts
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