Users can still purchase when on vacation

WCMp Vendor Vacation

Users can still purchase when on vacation Resolved

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    • #111951
      James Townsend
      Participant

      When users click the add to cart button (even if text of button changed) they can still add to cart and check out

    • #111952
      James Townsend
      Participant
      This reply has been marked as private.
    • #112038

      Hello James,

      Thank you for reaching out to us.

      We have tested it at our end and we have not faced any issue as you can see here (https://www.loom.com/share/92dbb1f491f94054b83de0a930bad2e2).

      Also kindly check the checkbox as you can see here (https://prnt.sc/w3xztj).

      Can you please check by changing to some default theme and keep only woocommerce and WCMp and WCMp vendor vacation plugin activate and test at your end.

      Kindly keep us posted.

    • #112437
      James Townsend
      Participant

      This video isn’t our site.

      Our site DOES NOT WORK.

      Not sure how I can be more clear. Why send a video of another site? Very odd support

    • #112481

      Hello James,

      By the video we just showed you that it is working fine at our end which includes our site.

      So that means that this issue is related to your site only and it is not an issue from our plugin.

      May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.

      Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

    • #116247

      We have not received any update from you for a long. Hope this ticket is already been resolved.

      We are now closing this ticket. Kindly create a new one if you need any further help.

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