Unable to translate or customize e-mail templates

WCMp Vendor Membership

Unable to translate or customize e-mail templates Resolved

Viewing 6 reply threads
  • Author
    Posts
    • #109908
      Gregory
      Participant

      Hello,

      i have duplicate dc-product-vendor/templates/emails/new-vendor-renew.php to my theme
      also dc-product-vendor/templates/emails/plain/new-vendor-renew.php
      ( no information says wich one we need to duplicate )

      i have translate both of them

      Perhaps, its still the default email in english that is sended.

    • #109910
      Gregory
      Participant

      Even if i translate it thru woocommerce e-mail manager with adding in /woocommerce/emails/

    • #109922
      abhirup
      Moderator

      Hi,
      Please override templates/emails/new-vendor-subscription.php template by copying it to yourtheme/wcmp-vendor-membership/emails/new-vendor-subscription.php

      Regards,

    • #109952
      Gregory
      Participant

      already done as explained in my 1st post, it has no effect.

    • #109953
      Gregory
      Participant

      oh, i see that in my 1st post i set new-vendor-renew.php but it is new-vendor-subscription i already edited.

    • #110050
      abhirup
      Moderator

      Hi,
      Please override templates/emails/new-vendor-renew.php template by copying it to yourtheme/wcmp-vendor-membership/emails/new-vendor-renew.php

      If this not work then please share a staging site admin access, vendor access, FTP with the same issue. Do not forget mark as private your reply while sharing the details.
      Regards,

    • #114020

      We have not received any update from you for a long. Hope this ticket is already been resolved.

      We are now closing this ticket. Kindly create a new one if you need any further help.

Viewing 6 reply threads

The topic ‘Unable to translate or customize e-mail templates’ is closed to new replies.

Buy all Marketplace addons together, check out our Bundle

Buy at Slashed Price