Transition to Stripe from PayPal Issue

WCMp Stripe Marketplace

Transition to Stripe from PayPal Issue Open

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    • #78067
      admin24
      Participant

      Hello,

      I am going to begin transitioning my site to Stripe and stop using PayPal Payout.

      I activated the plugin, selected Stripe Connect in Allowed Payment Methods, and filled in my API key details etc.. I did not click to activate Enable Stripe Marketplace because I only want to onboard Vendor accounts at this time, while still using PayPal only.

      However, just by having it enabled now no customers can checkout.

      There are some issues with the items in your cart. Please go back to the cart page and resolve these issues before checking out.

      And in cart:

      You have products belonging to more than one vendor in your cart who might be facing some technical issues. Contact the admin for more details.

      How can I prevent these errors during the transition?

    • #78071
      admin24
      Participant
      This reply has been marked as private.
    • #78127

      @admin24, it seems like you are using a direct payment mode of Stripe. This mode ensures that the vendor and admin will get their own money from checkout directly.

      Hence make sure all the vendors are connected with stripe account.

    • #78147
      admin24
      Participant

      That can’t happen instantly though. Ok, it looks like changing temporarily to “Separate Charges and Transfers” fixes the problem. This enables vendors to sign up for Stripe and link their accounts, while making sure the site continues to function with PayPal.

      It is still strange that this error would take place before I even enabled the payment option though.

    • #78148
      admin24
      Participant
      This reply has been marked as private.
    • #78191
      This reply has been marked as private.
    • #78196
      admin24
      Participant
      This reply has been marked as private.
    • #78221
      This reply has been marked as private.
      • #78258
        admin24
        Participant

        Thank you. Checkout and the ability to save payments will be a huge selling point for your plugin I’m sure.

    • #78281

      @admin24, our team will look into this, as they will take further decision on this.

    • #80166
      admin24
      Participant

      Hello! I just wanted to check if there was any update on this? Would be nice to have it be more customer friendly before we implement it. Thank you.

    • #80178

      Hi admin24,

      Not to worry. We will keep you posted.

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