There has been a critical error on your website when creating vendor

WCMp Core

There has been a critical error on your website when creating vendor Open

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    • #87283
      IoE Traders
      Participant

      Dear all,

      Currently we are facing an error on our website when we use the vendor registration form. When we enter the required information and hit submit the vendor is registered and added to the list of vendors in the backend, but we get the “There has been a critical error on your website” notification. The registration form is found here: https://ioetraders.com/vendor-registration/

      I already checked all the logs and could not find any information at all.

      I hope someone can help me out with this.

      Thanks in advance and kind regards,

      Richard

    • #87316

      Hi @info35, sorry to hear that you have faced this issue.

      Can you please enable the debug mode and check the error message at the time of registration. Share that error message with us, so we can help you out accordingly.

    • #87485
      IoE Traders
      Participant

      Hi Moumita,

      Thank you for assisting me. I enabled debugging but nothing showed up in debug.log. Are there any other ways I can try to debug this?

      Kind regards,

      Richard

    • #87492

      @IoE Traders, can you please share a temporary admin, vendor and ftp access so we can help you out further.

      While sharing the access, don’t forget to mark the response as private.

    • #87755
      IoE Traders
      Participant
      This reply has been marked as private.
    • #87758
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    • #87759
      IoE Traders
      Participant
      This reply has been marked as private.
    • #87816
      This reply has been marked as private.
    • #88294
      IoE Traders
      Participant
      This reply has been marked as private.
    • #88307
      This reply has been marked as private.
    • #88327
      IoE Traders
      Participant
      This reply has been marked as private.
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