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The Products Option disappear on Vendor Dashboard

WCMp Advanced Frontend Manager

The Products Option disappear on Vendor Dashboard Resolved

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    • #133095
      Fernando Scarlata
      Participant

      Hello,
      Something really strange is happening: Products on the Vendor Desktop Disappear so Vendors can not add or see their products.

      We are making a Fresh installation as we had a fatal error in our Productive site https://portalmotolatino.com.ar (we can’t access as Admin), so when we have all the site new fresh we are going to delete the old one and replace it with this new one.
      https://portalmotolatino.chipssite.club/

      This is what we have installed

      == Server Environment ==
      Operating System: Linux
      Software: Apache
      MySQL version: MariaDB Server v5.7.36
      PHP Version: 7.4.27
      PHP Max Input Vars: 1000
      PHP Max Post Size: 16M
      GD Installed: Yes
      ZIP Installed: Yes
      Write Permissions: All right
      Elementor Library: Connected

      == WordPress Environment ==
      Version: 5.8.3
      Site URL: https://portalmotolatino.chipssite.club
      Home URL: https://portalmotolatino.chipssite.club
      WP Multisite: No
      Max Upload Size: 16 MB
      Memory limit: 256M
      Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
      Language: es
      Timezone: America/Argentina/Buenos_Aires
      Admin Email: fscarlata@portalmotolatino.com
      Debug Mode: Inactive

      == Theme ==
      Name: Portal Moto Latino
      Version: 1.0
      Author: IBC Soluciones
      Child Theme: Yes
      Parent Theme Name: GeneratePress
      Parent Theme Version: 3.1.0
      Parent Theme Author: Tom Usborne

      == User ==
      Role: administrator
      WP Profile lang: es_ES
      User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

      == Active Plugins ==
      Admin Menu Editor
      Version: 1.10
      Author: Janis Elsts

      Advanced Custom Fields
      Version: 5.11.4
      Author: Delicious Brains

      Advanced Frontend Manager
      Version: 3.2.11
      Author: WC Marketplace

      Elementor
      Version: 3.5.3
      Author: Elementor.com

      Elementor Pro
      Version: 3.5.2
      Author: Elementor.com

      Essential Addons for Elementor
      Version: 5.0.1
      Author: WPDeveloper

      Essential Addons for Elementor – Pro
      Version: 5.0.1
      Author: WPDeveloper

      Facebook for WooCommerce
      Version: 2.6.8
      Author: Facebook

      Google Listings and Ads
      Version: 1.9.0
      Author: WooCommerce

      GP Premium
      Version: 2.1.1
      Author: Tom Usborne

      Jetpack
      Version: 10.5
      Author: Automattic

      LiteSpeed Cache
      Version: 4.4.7
      Author: LiteSpeed Technologies

      Loco Translate
      Version: 2.5.5
      Author: Tim Whitlock

      Multivendor Marketplace Solution for WooCommerce – WC Marketplace
      Version: 3.8.6
      Author: WC Marketplace

      Rank Math SEO
      Version: 1.0.80
      Author: Rank Math

      Smush
      Version: 3.9.4
      Author: WPMU DEV

      User Role Editor
      Version: 4.61
      Author: Vladimir Garagulya

      User Switching
      Version: 1.5.8
      Author: John Blackbourn & contributors

      User Switching in Admin Bar
      Version: 1.4
      Author: wpexpertsio

      WCMp Vendor Membership
      Version: 1.1.10
      Author: WC Marketplace

      WooCommerce
      Version: 6.1.0
      Author: Automattic

      WooCommerce Checkout & Account Field Editor
      Version: 1.2.5
      Author: ThemeLocation

      WordPress Importer
      Version: 0.7
      Author: wordpressdotorg

      WordPress Users & WooCommerce Customers Import Export(BASIC)
      Version: 2.2.4
      Author: WebToffee

      WP Cerber Security, Anti-spam & Malware Scan
      Version: 8.9.5
      Author: Cerber Tech Inc.

      WP File Manager
      Version: 7.1.3
      Author: mndpsingh287

      WP Mail SMTP
      Version: 3.2.1
      Author: WPForms

      WP Rollback
      Version: 1.7.1
      Author: Impress.org

      WPS Child Theme Generator
      Version: 1.5.2
      Author: WPServeur, Benoti, NicolasKulka

      WP Store Locator
      Version: 2.2.235
      Author: Tijmen Smit

      Zapier for WordPress
      Version: 1.0.2
      Author: Zapier

      == Uso de los elementos ==

      footer : 1
      button : 1
      heading : 3
      icon-list : 4
      image : 1
      social-icons : 1
      text-editor : 2
      header : 1
      button : 1
      eael-advanced-search : 1
      nav-menu : 1
      theme-site-logo : 1
      woocommerce-menu-cart : 1
      product : 1
      share-buttons : 1
      woocommerce-breadcrumb : 1
      woocommerce-product-add-to-cart : 1
      woocommerce-product-data-tabs : 1
      woocommerce-product-images : 1
      woocommerce-product-meta : 1
      woocommerce-product-price : 1
      woocommerce-product-related : 1
      woocommerce-product-short-description : 1
      woocommerce-product-title : 2
      wp-page : 7
      animated-headline : 2
      button : 2
      divider : 4
      eael-advanced-search : 1
      eael-pricing-table : 3
      form : 1
      heading : 5
      icon-list : 1
      image : 2
      image-box : 6
      shortcode : 3
      slides : 1
      social-icons : 1
      spacer : 2
      text-editor : 3
      woocommerce-products : 1
      wcmp-store : 2
      sidebar : 1
      wcmp-store-banner : 1
      wcmp-store-info : 1
      wcmp-store-logo : 1
      wcmp-store-name : 1
      wcmp-store-rating : 1
      wcmp-store-social : 1
      wcmp-store-tab-contents : 1
      wcmp-store-tabs : 1
      wp-widget-meta : 1
      wp-widget-recent-posts : 1
      single-page : 2
      theme-post-content : 2
      theme-post-title : 1
      product-archive : 1
      heading : 1
      wc-archive-products : 1

      == Experimentos de Elementor ==
      Salida del DOM optimizada: Activo por defecto
      Carga de recursos mejorada: Activo por defecto
      Carga de CSS mejorada: Activo por defecto
      Fuentes de iconos integradas: Inactivo por defecto
      Mejoras de accesibilidad: Activo por defecto
      Importar o exportar un kit de plantillas: Activo por defecto
      Puntos de ruptura personalizados adicionales: Activo por defecto
      Ocultar los widgets nativos de WordPress de los resultados de búsqueda: Activo por defecto
      Default to New Theme Builder: Activo por defecto
      Páginas de destino: Activo por defecto
      Muestrario de colores: Activo por defecto
      Widgets favoritos: Activo por defecto
      Barra superior de administración: Activo por defecto
      Envíos de formulario: Activo por defecto
      Scroll Snap: Activo por defecto

      == Registro ==

      PHP: showing 11 of 11PHP: 2021-12-30 22:37:55 [notice X 1][/home/chipssit/portalmotolatino.chipssite.club/wp-content/plugins/elementor/core/common/modules/connect/module.php::230] Trying to get property ’email’ of non-object [array (
      ‘trace’ => ‘
      #0: Elementor\Core\Logger\Manager -> shutdown()
      ‘,
      )]
      PHP: 2021-12-31 01:02:53 [notice X 12][/home/chipssit/portalmotolatino.chipssite.club/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array (
      ‘trace’ => ‘
      #0: Elementor\Core\Logger\Manager -> shutdown()
      ‘,
      )]
      PHP: 2021-12-31 01:03:01 [warning X 58][/home/chipssit/portalmotolatino.chipssite.club/wp-content/plugins/elementor/core/common/app.php::193] include(): Failed opening ‘/home/chipssit/portalmotolatino.chipssite.club/wp-content/plugins/dc-woocommerce-multi-vendor/packages/wcmp-elementor/views/editor-templates/sortable-list-row.php’ for inclusion (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) [array (
      ‘trace’ => ‘
      #0: Elementor\Core\Logger\Manager -> shutdown()
      ‘,
      )]
      PHP: 2021-12-31 01:03:15 [notice X 11][/home/chipssit/portalmotolatino.chipssite.club/wp-content/plugins/elementor/includes/template-library/sources/remote.php::225] Undefined index: access_level [array (
      ‘trace’ => ‘
      #0: Elementor\Core\Logger\Manager -> shutdown()
      ‘,
      )]
      PHP: 2021-12-31 09:55:56 [notice X 1][/home/chipssit/portalmotolatino.chipssite.club/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/add-to-cart.php::143] Undefined index: post_id [array (
      ‘trace’ => ‘
      #0: Elementor\Core\Logger\Manager -> shutdown()
      ‘,
      )]
      PHP: 2021-12-31 11:52:24 [notice X 1][/home/chipssit/portalmotolatino.chipssite.club/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php::167] Undefined index: editor_post_id [array (
      ‘trace’ => ‘
      #0: Elementor\Core\Logger\Manager -> shutdown()
      ‘,
      )]
      PHP: 2021-12-31 14:51:50 [error X 1][/home/chipssit/portalmotolatino.chipssite.club/wp-content/plugins/elementor/core/common/modules/ajax/module.php::265] Allowed memory size of 134217728 bytes exhausted (tried to allocate 16347864 bytes) [array (
      ‘trace’ => ‘
      #0: Elementor\Core\Logger\Manager -> shutdown()
      ‘,
      )]
      PHP: 2022-01-05 08:45:06 [warning X 1][/home/chipssit/portalmotolatino.chipssite.club/wp-content/plugins/elementor-pro/license/api.php::370] in_array() expects parameter 2 to be array, null given [array (
      ‘trace’ => ‘
      #0: Elementor\Core\Logger\Manager -> shutdown()
      ‘,
      )]
      PHP: 2022-01-06 16:30:15 [notice X 23][/home/chipssit/portalmotolatino.chipssite.club/wp-content/plugins/elementor-pro/modules/posts/skins/skin-content-base.php::256] Trying to get property ‘ID’ of non-object [array (
      ‘trace’ => ‘
      #0: Elementor\Core\Logger\Manager -> shutdown()
      ‘,
      )]
      PHP: 2022-01-06 18:08:17 [notice X 10][/home/chipssit/portalmotolatino.chipssite.club/wp-content/plugins/elementor/includes/managers/image.php::87] Trying to access array offset on value of type bool [array (
      ‘trace’ => ‘
      #0: Elementor\Core\Logger\Manager -> shutdown()
      ‘,
      )]
      PHP: 2022-01-06 18:21:33 [notice X 1][/home/chipssit/portalmotolatino.chipssite.club/wp-content/plugins/elementor/includes/base/controls-stack.php::2350] Trying to access array offset on value of type null [array (
      ‘trace’ => ‘
      #0: Elementor\Core\Logger\Manager -> shutdown()
      ‘,
      )]

      == Elementor – Compatibility Tag ==

      Elementor Pro: Compatible
      Essential Addons for Elementor: Compatible
      Essential Addons for Elementor – Pro: Compatible

      == Elementor Pro – Compatibility Tag ==

      Essential Addons for Elementor: Compatible
      Essential Addons for Elementor – Pro: Compatible

      I attache the the printscreen of the Vendor desktop

      Attachments:
    • #133153

      It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and WCMp and check again.
      If the issue still exists, please switch to some default theme such as Twenty Sixteen and check again.
      Please do keep us posted so we can help you out.

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