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The page has shrunk because

Theme Tannistha

The page has shrunk because Resolved

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    • #116788
      euindicoagora
      Participant

      When accessing the seller’s page, I noticed that the page is collapsed on the left side of the panel and signed preventing from leaving the page and there have been several links from my site on the page help me resolve thanks.

    • #116823

      Hello,

      Thank you for reaching out to us.

      May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
      Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

    • #116852
      euindicoagora
      Participant

      Hey how is everything!
      I checked here the procedure you informed me and realized after deactivating the plugins keeping them informed. Actually the screen of the seller page returned to normal, however … when I was activating the pugins, I noticed that only the Elementor plugin was what was giving this problem. Since this plugin is my main one, there is no way to delete this! Personnel please help to get this page back up and running without having to disable the Elementor plugin. I will be very grateful for the support, a hug.

    • #116899

      Hello,

      Can you please check if you have edited the vendor dashboard page with elementor?

      In case if you have edited the vendor dashboard page with elementor then it is requested to create another vendor dashboard page with the same short code [wcmp_vendor] and it should work.

      Kindly let us know if you need any further assistance.

    • #116968
      euindicoagora
      Participant

      Hello, how is everything?
      I want to thank you for the great service and quick to answer me. After the recommendation by you, I created another page in the Elementor of the Seller Panel and uninstalled the wcmp and reinstalled it started to work normally (Gratitude).But a help please, in my Seller Panel is showing these messages at the bottom of the page, see attachments thanks from now.

    • #116974
      euindicoagora
      Participant

      But a help please, in my Seller Panel is showing these messages at the bottom of the page, see attachments thanks from now.

    • #116987

      Hello,

      Can you please convert the page to English and share the screenshot again so that we can read the message that is displaying and help you accordingly.

    • #117025
      euindicoagora
      Participant

      Hello
      As previously reported, these images appear at the bottom of the screen, which are links to my website, I would like to remove them. Please follow the images in English.

    • #117080

      Hello,

      May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
      Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

    • #121667

      We haven’t heard back from you for a while. So we presume this issue is fixed.

      If you need any further help, open another thread.

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