Chat with us, powered by LiveChat

WCMp bundle is available at a slashed price

Grab It Now

Stripe form not working

Stripe form not working2019-03-02T11:09:45-05:00

Home Support Forum WCMp Stripe Marketplace Stripe form not working

WCMp Stripe Marketplace

Stripe form not working Open

  • Author
    Posts
  • mob86
    Participant
    Post count: 10

    I’m using the WCMp Stripe Marketplace however the stripe form fields are not working. The height is small and it’s only showing the fields as DIVs and not actual input fields so unable to type anything in. I did try adding a minimum height via CSS but still the box isn’t an input field to enter text – just a div so can’t actually enter anything in it. Please see attachment

    Attachments:
  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3848

    Hi @mob86, sorry for the delayed response.

    Can you share a site link, where we can look into this.

  • mob86
    Participant
    Post count: 10
    This reply has been marked as private.
  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3848

    @mob86, you can share the link and mark the response as private, so only we can see this.

    Alternatively, send us an email here – contact@wc-marketplace.com

  • mob86
    Participant
    Post count: 10

    I have amended my reply to do this already – please check. Thanks

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3848

    @mob86, thanks for the link.

    Can you share a temporary admin and FTP access, so we can fix this issue.

    While sharing the access, don’t forget to mark the response as private.

  • mob86
    Participant
    Post count: 10
    This reply has been marked as private.
  • mob86
    Participant
    Post count: 10
    This reply has been marked as private.
  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3848
    This reply has been marked as private.
  • mob86
    Participant
    Post count: 10
    This reply has been marked as private.
  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3848
    This reply has been marked as private.
  • mob86
    Participant
    Post count: 10
    This reply has been marked as private.
  • mob86
    Participant
    Post count: 10

    Please also keep in mind this issue was created March 2nd and now it’s been a month without any fix. This is not an acceptable timescale for a paid support. Even free community based support is quicker than this. Please work on it asap. Thanks

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3848
    This reply has been marked as private.
  • mob86
    Participant
    Post count: 10
    This reply has been marked as private.
  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3848
    This reply has been marked as private.
  • mob86
    Participant
    Post count: 10
    This reply has been marked as private.
  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3848
    This reply has been marked as private.

Please LOGIN to reply to this topic