Staff Member can not see the orders Resolved
May 5, 2020 at 9:06 AM #94726
We have created a staff member with all capabilities checked. But when he/she logs in , and try to see the orders by clicking on the eye, we get an error message: Üngültige Bestellung (our site ist German)
What can be the Problem here?
with kind regards
May 6, 2020 at 2:25 AM #94780
Hi @Gottfried Schrempf, thanks for reporting this issue.
We will work on a fix, and will release the update by next week.
I will keep you posted.
May 12, 2020 at 8:39 PM #95407Daniel LeeParticipant
We are having this issue too along with editing and deleting products
May 14, 2020 at 11:59 AM #95604admin@midParticipant
As you can see, we reported this problem months ago, and didn’t get any answer.
Can you help us?
May 18, 2020 at 3:32 AM #95830
Any news on the update to resolve this problem ????
May 18, 2020 at 9:19 AM #95898
@Gottfried Schrempf, we will share the plugin file with you by tomorrow.
May 19, 2020 at 12:54 AM #95969
May 19, 2020 at 7:38 AM #96012admin@midParticipant
Hi, can you help us too?
We are having the same problem.
May 19, 2020 at 7:42 AM #96016
May 26, 2020 at 6:23 AM #96697
Thank you for the update.
We tested it on our test server, and the problem with the showing/editing the orders for staff members seems to be fixed.
Unfortunately, there is a problem with the products.
A staff member can also add a Product (with this privilege set), but he/she cannot edit any products. Not even the one he/she just added.
May 26, 2020 at 8:56 AM #96723
@Gottfried Schrempf, our team is looking into this issue.
Once I have an update, will let you know.
May 27, 2020 at 1:35 AM #96782
May 27, 2020 at 2:35 AM #96796
Thank you for the update. I will try it out.
We have noticed another issue: A staff member added a product to the shop (In this case the shop has ID=5 in the users table), but the Announcement Email has been send to another shop!! (this shop has ID=6 in the users table)
May 27, 2020 at 2:43 AM #96800
We have added the fix to send mails when the announcement are added only, we will release an update next week.
If you need the fix urgently, please install the plugin from here:
i.e. delete the current version of WCMp (not to worry this will not delete any data)
Install the plugin we have shared
After that check publish any post, product or page
Please do keep us posted.
May 27, 2020 at 3:20 AM #96803
Thank you for the update.
It seems that every vendor receives the anouncement(!)
Unfortunately, the newest wcmp-sub_vendor plugin 1.1.6 you have send me still has the Problem with existing products, as described above.
May 27, 2020 at 6:26 AM #96820
@Gottfried Schrempf, can you share a temporary admin, vendor, vendor staff and ftp access so we can check.
While sharing the access, don’t forget to mark the response as private.
May 28, 2020 at 2:41 AM #96884This reply has been marked as private.
May 28, 2020 at 6:10 AM #96902
May 28, 2020 at 7:22 AM #96908This reply has been marked as private.
May 28, 2020 at 7:25 AM #96909
Is there a way to cancel the Announcement Email completely, without installing the new wcmp plugin?
May 28, 2020 at 8:30 AM #96921
@Gottfried Schrempf, yes you can stop this email via WooCommerce >> Settings >> Email.
This issue will be fixed in our next update.
November 3, 2020 at 6:52 PM #108861WCMp Support NinjaModerator
We have fixed it in today’s release please update the plugin and check it at your end.
We are closing the ticket now. In case any issue arises kindly raise a new ticket.
The topic ‘Staff Member can not see the orders’ is closed to new replies.