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Shipping Reminder

Shipping Reminder2019-02-14T23:39:55-05:00

Home Support Forum Future Ideas Shipping Reminder

Future Ideas

Shipping Reminder Resolved

  • Author
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  • arideonne
    Participant
    Post count: 13

    Is there a way to add an automated message to remind vendors to ship if their order has not been marked completed after a certain time-frame? This would be very helpful if you develop something for this.

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3022

    Hi @arideonne, thanks for the query.

    Currently, there are no settings to sent automated message to remind vendors to ship, their order, if this has not been marked completed after a certain time-frame.

    However, you can do custom code and add this flow. If you need reference of hook/filter, let us know.

  • arideonne
    Participant
    Post count: 13

    Yes please share the hook/filter.

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3022

    @arideonne, you have to create a cron scheduler action where you have to check the order has been shipped or not.

    If the vendor’s part of the order is marked as shipped, then you can check get_post_meta($order_id, 'dc_pv_shipped', true); and then fire an email at your desired time interval using woocommerece email. This document might help you out further – https://wordpress.stackexchange.com/questions/184637/how-to-trigger-woocommerce-order-complete-email. Here you will find a trigger for a complete order email but you will need to add your custom order email.

  • arideonne
    Participant
    Post count: 13

    Thanks for this info.

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3022

    You are welcome @arideonne

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