Shipping doesn’t work

WCMp Advanced Frontend Manager

Shipping doesn’t work Open

This topic has 10 replies, 5 voices, and was last updated 1 month, 4 weeks ago by abhirup.

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- November 15, 2020 at 10:16 PM #109798
  
  O FOSTER
  Participant
  
  Hi, when vendors configure shipping in the frontend or backend with MCMp it does not take effect on the store. Please help me correct this issue because I am losing vendors and business because of this.
  
  Thank you
- November 16, 2020 at 8:15 PM #109867
  
  WCMp Support Ninja
  Moderator
  
  Hello OFoster,
  
  Thank you for pointing out the issue.
  
  Sorry for the delay in response as the team is away due to festival leave so we are working with a very small team.
  
  We are testing this issue at our end, kindly provide us some time.
- November 18, 2020 at 7:37 PM #110091
  
  O FOSTER
  Participant
  
  Hi,
  are there any updates yet? I losing business
- November 19, 2020 at 7:57 AM #110114
  
  redilson
  Participant
  
  @O FOSTER, are you able to revert back to 3.5.11? If not, you can follow this thread. They have the fix just need to release an update. You can fix it now if you can dive into some files.
  
  https://wc-marketplace.com/support-forum/topic/latest-update-breaks-vendor-shipping/
- November 24, 2020 at 4:10 PM #110413
  
  NerdySupportExpert Moumita
  Keymaster
  
  Hi we have added the fix in our github, please download the plugin and check whether the issue is fixed https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/archive/master.zip
- November 25, 2020 at 1:27 PM #110456
  
  NerdySupportExpert Moumita
  Keymaster
  
  Hi, can you please confirm whether the issue is fixed.
- November 25, 2020 at 3:50 PM #110460
  
  O FOSTER
  Participant
  
  Yes the issue has been resolve in regards to the shipping.
  
  I would like to customise the vendor shop layout, Is it possible to get a detailed instruction on how to do this as I am not very knowledgable in this area.
  
  This would be well appreciated.
  
  Thank you so much
- November 25, 2020 at 6:25 PM #110469
  
  abhirup
  Moderator
  
  Hi,
  To customize the vendor shop page
  Please override templates/archive_vendor_info.php template by copying it to yourtheme/dc-product-vendor/archive_vendor_info.php
  and
  override templates/taxonomy-dc_vendor_shop.php template by copying it to yourtheme/dc-product-vendor/taxonomy-dc_vendor_shop.php
  
  Regards,
- November 25, 2020 at 7:38 PM #110473
  
  O FOSTER
  Participant
  
  Thanks. I just did it but where do I go after to start customising the page?
- November 25, 2020 at 8:10 PM #110483
  
  O FOSTER
  Participant
  
  This reply has been marked as private.
- November 26, 2020 at 3:13 PM #110513
  
  abhirup
  Moderator
  
  Hi,
  Seems like you have added some code on yourtheme/dc-product-vendor/taxonomy-dc_vendor_shop.php
  on line no 66 check the line no 66.
  
  Regards,
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