fbpx

Return to Shop link going to 404 page

WCMp Catalog Enquiry

Return to Shop link going to 404 page Open

Viewing 9 reply threads
  • Author
    Posts
    • #130686
      Elliott Benzle
      Participant

      On the Enquiry Cart (created with this shortcode: [woocommerce_catalog_enquiry_cart])
      There is a link that says “Return to Shop”. This link seems hard coded to the URL {website url}/shop
      Clicking that link is going to a 404 error page. Here’s an example: https://robovent.com/dev/woocommerce_catalog_enquiry_cart/?v=2

      Is there a way to fix this, without modifying the plugin code, or writing a hook for ‘woocommerce_catalog_enquiry_cart_return_to_shop_btn_link’

      Thanks

    • #130717

      Hi, thank you for getting in touch with us.

      Kindly create a staging site and share admin, ftp access.

      Please note do not forget to mark the response as private while sharing the access.

    • #130935
      Luca Tocco
      Participant

      Same problem here. The main reason is that we changed the shop page name and URL.
      I’ve set a 301 redirect to temporarily fix this, it’s the fastest and simple way without hooking the original plugin files, but the plugin developer need to check the field in the function to call the correct page in woocommerce settings (i usually change the shop page name on WC on all my installation).
      BTW i’m following the topic for further developing of the issue.

    • #130960

      As you can see, we are not able to recreate this https://watch.screencastify.com/v/JLgdfEIi1wRk2bpbavsg

      Can you please create a staging site and share admin, ftp access.

      Please note do not forget to mark the response as private while sharing the access.

    • #131007
      Luca Tocco
      Participant

      We are talking of the button that appears when the cart it’s empty (see attachment) it point to /shop without checking if in the woocommerce settings a different page is used for the shop (in my case name and permalink was changed to “collections”).

    • #131018

      Hi Luca, as you can see we didn’t face any such issue : https://watch.screencastify.com/v/rzsDH1WcqaG4MaDIzBv4

      So, please create a staging site and share the admin, FTP access.
      While sharing the access, don’t forget to mark the response as private.

    • #131042
      Luca Tocco
      Participant
      This reply has been marked as private.
    • #131070
      This reply has been marked as private.
    • #131072
      Luca Tocco
      Participant
      This reply has been marked as private.
    • #131142
      This reply has been marked as private.
Viewing 9 reply threads

Please LOGIN to reply to this topic

Black Friday Sale: Buy all Marketplace addons together for Lifetime!!

Buy for Lifetime