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reply-to email-address not working in Pro Version

WCMp Catalog Enquiry

reply-to email-address not working in Pro Version Open

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    • #119171
      barbarab123
      Participant

      Hello, in the free version, the mail request already contained the sender’s e-mail address as the reply-to address. Do you no longer have this option in the Pro version?

    • #119186

      Hi @barbarab123, can you please share some scrrenshot explaining what field are you referring here, so we can help you out accordingly.

    • #119195
      barbarab123
      Participant
      This reply has been marked as private.
    • #119197
      barbarab123
      Participant
      This reply has been marked as private.
    • #119228

      Hello,

      The Enquiry pro plugin is showing the email address of the logged in customer automatically as you can see here https://prnt.sc/1172byq
      In case of logout customer the email address need to be manually filled for the enquiry form.

      May I know if you have checked marketplace plugin with WooCommerce and standard theme (storefront/twenty). Please deactivate all your plugin, except WooCommerce and WCMp + addon. You can then check the flow. If everything is working fine, in order to detect which plugin is causing conflict- please activate each plugin consecutively and check the flow.
      Similarly, for theme conflict- please deactivate the current theme and check with standard WooCommerce theme (storefront/twenty) It is suggested to please perform these tests on your staging website and keep us posted with the outcome.

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