WCMp bundle is available at a slashed price

Grab It Now

Refund with Stripe Split Payment

Refund with Stripe Split Payment2019-10-08T11:54:56-05:00

Home Support Forum WCMp Stripe Marketplace Refund with Stripe Split Payment

WCMp Stripe Marketplace

Refund with Stripe Split Payment Open

  • Author
    Posts
  • Belly
    Participant
    Post count: 2

    Hello.
    I understand that with your Stripe Marketplace Split Payment plugin, funds are transferred directly to each of the sellers and the administrator as soon as the customer places the order.
    But how does refund work?

    Thanks

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 5381

    Hi Belly, thanks for reaching WCMp support.

    Refund is completely a manual process. Hence, the vendor or admin needs to visit the stripe account to release the refund.
    To know more about refunds, kindly follow this doc – https://wc-marketplace.com/knowledgebase/wcmp-split-order-module/#6

    Now, we do have plan to add an automatic refund module for vendors. However, sharing an ETA will be difficult at this moment.

    Kindly let us know if you have any further queries.

Please LOGIN to reply to this topic