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Questions and Answers improvements

Questions and Answers improvements2019-05-16T06:48:42-05:00

Home Support Forum WCMp Advanced Frontend Manager Questions and Answers improvements

WCMp Advanced Frontend Manager

Questions and Answers improvements Resolved

  • Author
    Posts
  • jahau
    Participant
    Post count: 57

    Hi, would it be possible to make the Questions & Answers section visible only to users that are logged in and possible with some configuration parameter to be shown only to the specific user _if_ question was ticked as ‘private’? This would improve drastically the Questions & Answers functionality at least for us. Thanks.

    p.s. Also optionally to be possible to upload documents also.

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3864

    Hi @jahau, thanks for reaching WCMp Support!!

    Our replies are inline:
    – would it be possible to make the Questions & Answers section visible only to users that are logged in

    >> Add this code to the function.php of the current active theme :

    add_action( 'wcmp_init', 'remove_qna_for_non_loggged_user' );
    function remove_qna_for_non_loggged_user(){
    	$user=get_current_user_id();
    	if(empty($user))
    	add_filter('wcmp_customer_questions_and_answers_enabled', '__return_false');
    }

    – possible with some configuration parameter to be shown only to the specific user _if_ question was ticked as ‘private’?
    >> Can you share a small workflow on what flow you are looking for, so we can help you out accordingly.
    We will wait for your reply.

  • jahau
    Participant
    Post count: 57

    Ok, thanks! Thanks for the solutions, I’ll try that.

    Reg. that private – issue. There are some discussions that are wanted to be private, only shared between the user who asked the question and Vendor. For these kind of queries, user would tick the ‘Set as Private’ (in the same way it’t available in this forum).

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3864

    @jahau, currently, we don’t have mark as private option integrated for Question and Answer tab, hence you have to first add this module from scratch.

    If you need reference of the flow you need to follow for this custom code, let us know.

  • jahau
    Participant
    Post count: 57

    Hi, thanks. We have are now testing this. I’ll let you know the results.

    What about the possibility to upload documents to Q&As (by the user who has logged in)? Thanks.

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 3864

    @jahau, I am afraid currently we don’t have the option to let customer upload document via Q&A also.

    However, here also you can do custom code and add this flow.

The topic ‘Questions and Answers improvements’ is closed to new replies.