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Question and Answer tab

Question and Answer tab2019-02-11T13:54:28+00:00

Home Support Forum WCMp Advanced Frontend Manager Question and Answer tab

WCMp Advanced Frontend Manager

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  • Author
    Posts
  • schnapp-zu.at
    Participant
    Post count: 37

    Hello!

    I want to be informed if a customer uses the Question and Answer tab. Is there a setting I can activate to get an email?

    Thanks!

  • webmaster.mid
    Participant
    Post count: 38

    I agree !!!

    Seller should receive email notificarion.

    Q&a are hidden in UI and i ve lost many Q !

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 2114

    Hi @schnapp-zu.at, @webmaster.mid, thanks for the query.

    Currently, we don’t have the settings to send any email notification to admin/seller regarding the question and answer.

    However, if you want you can do custom code and add this support. If you need reference of hook/filter let us know.

  • schnapp-zu.at
    Participant
    Post count: 37

    Hi! Yes, please. Some help would be great 🙂

  • admin@mid
    Participant
    Post count: 26

    Seems that any people would line such a function.

    In the meantime could you please send reference of hook/filter as proposed.

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 2114

    @admin@mid, You have to use this action to do the modification for your site :
    do_action('wcmp_product_qna_after_question_submitted', $product_id, $cust_id, $cust_question);

  • schnapp-zu.at
    Participant
    Post count: 37

    Hi!
    I would need a bit more information how to get the emails run. I’m sorry but I’m no professional.
    Thank you for your help!

  • NerdySupportExpert Moumita
    Keymaster
    Post count: 2114

    @schnapp-zu.at, you need to use this action to trigger the email when customer sends the question.

    Now, you need to create a custom email, for this follow this doc – https://www.ibenic.com/create-custom-woocommerce-email/

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