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Product loading issue after upgrading WCMP to 3.8.11.4

WCMp Core

Product loading issue after upgrading WCMP to 3.8.11.4 Open

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    • #137724
      support-4528
      Participant

      HI Team,

      We have upgraded WCMP from version 3.6 to 3.8, but we are facing loading product in vendor page. its not loading. please suggest us to get it fixed.

    • #137731

      Hi @support-4528, as you know from WCMp 3.7 we have changed the look of Vendor list page.

      However, if you want to use the older look of the vendor list page, then add this code in your currently active theme functions.php file

      add_filter('wcmp_load_default_vendor_list', '__return_true');
      Copy

      This should fix the issue in your site.

      • #137780
        l.gan
        Participant

        Hi
        Can you please tell me if there is an example of how the new page for displaying suppliers looks like?

    • #137733
      support-4528
      Participant
      This reply has been marked as private.
    • #137747

      Hi @support-4528, it seems like a theme issue. But to be sure, can you please switch the theme to the default theme such as Twenty Sixteen and check again.

      Please do keep us posted so we can assist you accordingly.

    • #137761
      support-4528
      Participant

      Hi Moumita,

      I dont think its an theme issue as this is working on WCMP 3.6 version with the same theme. we are facing issue only after upgrading to 3.8.

    • #137774

      @support-4528, please do create a staging site and share the temporary admin, FTP access so we can check.
      While sharing the access don’t forget to mark the response as private.

    • #137776
      support-4528
      Participant
      This reply has been marked as private.
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      support-4528
      Participant
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      support-4528
      Participant
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      support-4528
      Participant
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      support-4528
      Participant
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      support-4528
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      support-4528
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      support-4528
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      support-4528
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      support-4528
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