PROBLEM WITH WCMp .. URGENT

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PROBLEM WITH WCMp .. URGENT Open

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    • #87724
      webmaster.mid
      Participant

      One of our Sellers is not working anymore as a seller … i would need some urgent help to try identify the problem.

      I may restore a backup but i will lose 3 days of orders !!

      Other question: is it possible to export orders from todays site, retore abckup and import orders in restored backup or Order import do not work with WCMp multiorder ?

    • #87725
      webmaster.mid
      Participant
      This reply has been marked as private.
    • #87732

      @webmaster.mid, Can you please explain the issue bit more, so I can help you out accordingly.

    • #87735
      webmaster.mid
      Participant

      The Seller “futoncompany” on my marketplace seem to have trouble. This is the only one.

      Note that this ois my first seller (created 2017-09-18)

      As per screenshot

      Slug and shop name do not appear anymore
      Seller do not appear in product seller list

      SSH and FTP access: i sent to you a invite to contact@wc-marketplace to access my server

    • #87736
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    • #87737
      webmaster.mid
      Participant
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    • #87746
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    • #87811
      admin@mid
      Participant
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    • #87815
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    • #87819
      admin@mid
      Participant
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    • #88088
      webmaster.mid
      Participant

      hello, any position?

    • #88089

      @admin@mid, the admin access again not working, can you please check?

    • #88106
      webmaster.mid
      Participant
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    • #88107
      webmaster.mid
      Participant
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    • #88123
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    • #88152
      webmaster.mid
      Participant
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    • #88217
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    • #88234
      webmaster.mid
      Participant
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    • #88245
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    • #88271
      webmaster.mid
      Participant
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    • #88280

      Hi @webmaster.mid,
      Kindly provide the right to access the file.

    • #88292
      webmaster.mid
      Participant
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    • #88338
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    • #88339
      admin@mid
      Participant

      As i told you this vendor is our first vendor created 2 years ago. this is the first one created in the database and it always had a shop sjug,name and worke perfectly.

      More over, even as admin, it s not possible to create a new slug.

      Vendor slug was (as far as i remeber) « futoncompany »

    • #88341

      @admin@mid, for now, you need to use some plugin like Switch User (https://wordpress.org/plugins/user-switching/) and add the vendor slug. After that check the vendor shop again.

      Please do keep us posted.

    • #88355
      admin@mid
      Participant
      This reply has been marked as private.
    • #88357
      admin@mid
      Participant
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    • #88395
      admin@mid
      Participant
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    • #88423
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    • #88429
      admin@mid
      Participant
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    • #88447
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    • #88448
      webmaster.mid
      Participant
      This reply has been marked as private.
    • #88475
      webmaster.mid
      Participant
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    • #88479
      webmaster.mid
      Participant
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    • #88483
      webmaster.mid
      Participant
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    • #88484
      webmaster.mid
      Participant
      This reply has been marked as private.
    • #88485
      webmaster.mid
      Participant
      This reply has been marked as private.
    • #88486
      webmaster.mid
      Participant
      This reply has been marked as private.
    • #88487
      webmaster.mid
      Participant
      This reply has been marked as private.
    • #88488
      webmaster.mid
      Participant
      This reply has been marked as private.
    • #88490
      webmaster.mid
      Participant
      This reply has been marked as private.
    • #88493
      webmaster.mid
      Participant
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    • #88505
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    • #88507
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    • #88563
      webmaster.mid
      Participant
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    • #88573
      webmaster.mid
      Participant
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    • #88974
      webmaster.mid
      Participant

      Staff any position? Is this problem very serious?

    • #88977

      @webmaster.mid, share the ftp and database of this staging site too.

    • #88987
      webmaster.mid
      Participant
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    • #88453
      webmaster.mid
      Participant
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    • #88473
      webmaster.mid
      Participant
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    • #88474
      webmaster.mid
      Participant
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    • #88476
      webmaster.mid
      Participant
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    • #88477
      webmaster.mid
      Participant
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    • #88478
      webmaster.mid
      Participant
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    • #88480
      webmaster.mid
      Participant
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    • #88481
      webmaster.mid
      Participant
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    • #88482
      webmaster.mid
      Participant
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    • #89347
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    • #89402
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    • #89403
      webmaster.mid
      Participant
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    • #90875
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