Problem with registration form

Theme and Plugin Support

Problem with registration form Open

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    • #89718
      daniiel88
      Participant

      Hi!

      I have created a registration form but there is no option to add a field for username and password. How does a vendor log in when registered? Also no confirmation email is sent to the vendor or me.

      You are able to choose a page for vendor registration but if I use this option it only leads to a white page.

      Please help!

    • #89721

      Hi @daniiel88, thanks for getting in touch with us.

      The username, email and password comes from WooCommerce. Hence navigate to WooCommerce >> Settings >> Account & Privacy >> Account creation

      Once these fields will be configured, then the same will be displayed at the vendor registration page.

    • #89764
      daniiel88
      Participant

      Thank you, it seems also that if are logged in as admin the page turns white.

      Another question, is it possible to send a welcome message to new registered vendors?

    • #89766

      Hi @daniiel88, our replies are inline :

      – it seems also that if are logged in as admin the page turns white.

      >> May I know which page are you referring to, so we can help you out further.

      – Another question, is it possible to send a welcome message to new registered vendors?

      >> Our plugin already sends the “New Vendor Account ” email to the vendors.

      Let us know if you have any further queries.

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