Problem with Facebook Messenger Option

WCMp Vendor Live Chat

Problem with Facebook Messenger Option Open

Viewing 7 reply threads
  • Author
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    • #111114
      bankbiz
      Participant

      My live chat with facebook messenger is doesn’t work. When I click the “Chat” button, it looks like the request broken.
      Following the attachment, I see app_id is missing.

    • #111116
      bankbiz
      Participant

      Another problem is “Chat” button doesn’t show for non-sign-in users.

    • #111498
      Fantastic Kuhu
      Keymaster

      Hi Can you please share your staging site’s admin and vendor access, I shall check the chat issue. Meanwhile I’m checking the same from my end as well

    • #111515
      bankbiz
      Participant
      This reply has been marked as private.
    • #111590
      Fantastic Kuhu
      Keymaster

      Hi,
      Vendor access is missing, please provide the same.

    • #111603
      bankbiz
      Participant
      This reply has been marked as private.
    • #111929
      Fantastic Kuhu
      Keymaster

      Hi,

      The above access is not working. Can you please connect us via email at contact@wc-marketplace.com and we would like to fix the issue on priority (if any)
      In the email, kindly mention the topic url so that we can connect immediately.

      Regards,

    • #114279

      Hi, can you please share a temporary admin and ftp access of your staging site so we can check.

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