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Problem with Buys vs Sellers

WCMp Vendor Membership

Problem with Buys vs Sellers Open

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    • #128717
      aburkhart
      Participant

      Hello. I’m creating a site with both buyers and sellers. I’m having issues with setting both up:

      Sellers:
      I can’t seem to get the messaging option right. I need the seller’s email and phone hidden, but have the option to send and receive messages to buyers, please.

      And, when the vendor logs out, they are taken to the screen that is attached here. They should be taken back to the home page. How do I fix that?

      Buyers:
      I’m not sure how to set them up. They need to register also and will need their own dashboard of sorts to view their past orders, messages, etc. How do I do that and not get them confused with the seller set up?

      Also, the link at the top of the page – how do I create the link in teh main navigation at the top to show “My Account” when logged in, and “Login or Register” when not logged in?

      Thank you for your help.

    • #128722
      aburkhart
      Participant
      This reply has been marked as private.
    • #128723
      aburkhart
      Participant
      This reply has been marked as private.
    • #128725
      aburkhart
      Participant

      I figured out the issue with the membership showing up on the shop page. But, I’m still having issues with the others.

    • #128726
      aburkhart
      Participant
      This reply has been marked as private.
    • #128738

      Hi, thank you for getting in touch with us.

      Our replies are inline with yours:

      -I can’t seem to get the messaging option right. I need the seller’s email and phone hidden, but have the option to send and receive messages to buyers, please.

      >> The screenshot you have shared is the vendor’s dashboard login page : https://prnt.sc/1v4nijp
      Now can you please let us know whether do you want the customer to connect to the vendor via email. In that case, you can use our widget called WCMp Contact Vendor. This lets customers send mail to the vendor via message box.
      =========================================================================================================================================================

      -And, when the vendor logs out, they are taken to the screen that is attached here. They should be taken back to the home page. How do I fix that?

      >> I would like to mention that this is not an issue. Whenever a vendor logs out from their dashboard they get redirected to the login page.
      =========================================================================================================================================================

      -I’m not sure how to set them up. They need to register also and will need their own dashboard of sorts to view their past orders, messages, etc. How do I do that and not get them confused with the seller set up?

      >> Please note vendor registration page and the the vendor dashbaord page are seperate. A vendor can only apply for becoming a vendor via our Vendor Registration page.
      Now once a vendor is registered, whenever they will login, by default they will be directed to the vendor dashbaord page.
      So please create a menu in your site for the Vendor Registration page.
      =========================================================================================================================================================

      -Also, the link at the top of the page – how do I create the link in teh main navigation at the top to show “My Account” when logged in, and “Login or Register” when not logged in?

      >> Kindly share a screenshot of this issue that you are facing.
      =========================================================================================================================================================

      -Sorry – one more message. Any chance you guys can please delete my attachments? This is a private client (because of what they are selling) and I don’t want anyone to see that my agency is working on the site, please. I’ve re-uploaded them here, in a private reply.

      >> We have deleted the attachments from the thread.

    • #128793
      aburkhart
      Participant

      Hello!

      Thank you for your responses. Here are mind back to you:

      -I can’t seem to get the messaging option right. I need the seller’s email and phone hidden, but have the option to send and receive messages to buyers, please.

      >> Now can you please let us know whether do you want the customer to connect to the vendor via email. In that case, you can use our widget called WCMp Contact Vendor. This lets customers send mail to the vendor via message box.

      >>> I bought the bundle, which the MCMp Live Chat plugin was supposed to be in (screenshot attached). I never received it. Did I miss it somehow?

      =========================================================================================================================================================

      When the vendor logs out, they are taken to the screen that is attached here. They should be taken back to the home page. How do I fix that?

      >> I would like to mention that this is not an issue. Whenever a vendor logs out from their dashboard they get redirected to the login page.

      >>> Ok, thank you. I have been able to work around this one and have found a solution. Thank you for your explanation.

      =========================================================================================================================================================

      -I’m not sure how to set them up. They need to register also and will need their own dashboard of sorts to view their past orders, messages, etc. How do I do that and not get them confused with the seller set up?

      >> Please note vendor registration page and the the vendor dashbaord page are seperate. A vendor can only apply for becoming a vendor via our Vendor Registration page.
      Now once a vendor is registered, whenever they will login, by default they will be directed to the vendor dashbaord page.
      So please create a menu in your site for the Vendor Registration page.

      >>> I apologize. I was referring to the buyers. How do I have the buyers register and have their own dashboard or account page to see past orders, profile preferences, and more?

      =========================================================================================================================================================

      Also, the link at the top of the page – how do I create the link in teh main navigation at the top to show “My Account” when logged in, and “Login or Register” when not logged in?

      >> Kindly share a screenshot of this issue that you are facing.

      >>> Sure thing. Screenshot attached. It shows the login link at the top of the site. I will also include a link to a quick video in the next reply.
      =========================================================================================================================================================

      -Sorry – one more message. Any chance you guys can please delete my attachments? This is a private client (because of what they are selling) and I don’t want anyone to see that my agency is working on the site, please. I’ve re-uploaded them here, in a private reply.

      >> We have deleted the attachments from the thread.

    • #128796
      aburkhart
      Participant
      This reply has been marked as private.
    • #128798
      aburkhart
      Participant

      I just realized that the attached screenshot shows another plugin that was supposed to be in the bundle, but was not either. So, I’m missing the Paypal Marketplace and Live Chat plugins.

    • #128814

      Hi our replies are inline with yours
      – I bought the bundle, which the MCMp Live Chat plugin was supposed to be in (screenshot attached). I never received it. Did I miss it somehow?

      >> Kindly note that WCMp Vendor Live Chat and PayPal Marketplace is not included in the Bundle as these are needed for some specific sites only.
      However, if you want you can give you 20% discount coupon for these addons.
      =========================================================================================================================================================
      – I apologize. I was referring to the buyers. How do I have the buyers register and have their own dashboard or account page to see past orders, profile preferences, and more?

      >> Woocommerce by default creates “My account” page for customers/buyers.
      In My Accounts Page they will be able to see past orders and many more.
      ========================================================================================================================================================
      -Sure thing. Screenshot attached. It shows the login link at the top of the site. I will also include a link to a quick video in the next reply.

      >> Any name is a page is the static name. In the menu, you can only see the name of that page. Hence as you can understand the name of a menu or page can’t be changed as per user’s login status.
      =========================================================================================================================================================
      -I just realized that the attached screenshot shows another plugin that was supposed to be in the bundle, but was not either. So, I’m missing the Paypal Marketplace and Live Chat plugins.

      >>Paypal Marketplace and Vendor Live Chat is not included in the Bundle as these are needed for some specific sites only.
      Kindly refer to the link :https://wc-marketplace.com/wcmp-bundle/
      However, if you want you can give you 20% discount coupon for these addons.

    • #128819
      aburkhart
      Participant

      Sure. a 20% off coupon would be appreciated, but you guys have both plugins listed as being in the bundle on their product pages. I spent all of th money I have thinking those were coming with the rest of the bundle.

    • #128832

      @aburkhart, I understand that you need Live Chat and PayPal Marketplace. But we do mention in our bundle page the list of plugins: https://prnt.sc/1vbpt7x

    • #128833
      This reply has been marked as private.
    • #128844
      aburkhart
      Participant

      Thank you for the coupon code. I’ve purchased the additional plugins.

      I installed another plugin for the login/logout link issue. So, that’s fixed.

      I appreciate the help!

    • #128848
      aburkhart
      Participant

      I just realized that I purchased the wrong plugin. I purchased the Live Chat when I needed the Enguiry Pro plugin. Can I please have a refund for the Live Chat plugin and use the 20% off coupon for the other plugin instead?

    • #128856

      Hi,
      Kindly note that we have already replied to this in mail.

    • #128900
      aburkhart
      Participant

      I just saw that! Thank you. I really appreciate the help. I’ve sent you 2 5-star reviews already, lol. I’ll keep them going.

      Thank you!

    • #128904
      aburkhart
      Participant
      This reply has been marked as private.
    • #128937
      This reply has been marked as private.
    • #128939
      aburkhart
      Participant
      This reply has been marked as private.
    • #129021
      This reply has been marked as private.
    • #129033
      aburkhart
      Participant
      This reply has been marked as private.
    • #129187

      Hi,
      We dont face any such error while activating licence. Please check again
      Thanks

    • #129220
      aburkhart
      Participant

      Hello – I had to uninstall it and reinstall it, but I finally got it to activate this time. Thank you! I noticed the attached error once reinstalled. Should I be concerned?

    • #129230
      This reply has been marked as private.
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