[inkanov]

Hello, I’ve been looking at the Knowledgebase Documents for WCMp Catalog Enquiry on your site, what is not clear is that once the email is sent to vendor, how does Vendor reply with Price, Shipping etc. Is that part of some other module?

Your demo site shows some other screens with Messaging in Vendor Dashboard, there is no Messaging in the Documentation.

Can you help me understand how this Module works after email is sent to Vendor and how is Messaging used?

[inkanov]

Looking to hear back

[NerdySupportExpert Moumita]

Hi @inkanov, thanks for getting in touch with us.

Let me help you out with the flow of WCMp Catalog Enquiry (https://wc-marketplace.com/product/woocommerce-catalog-enquiry-pro/), this addon lets the customer ask/enquire about products.

Now, the vendor will receive a mail and can see the message in their dashboard.
After that vendor can simply reply back to the customer from that messaging tab.

Customers can see the vendor’s reply in their “enquiry” tab of My Account page also.

[NerdySupportExpert Moumita]

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[inkanov]

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[inkanov]

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[Fantastic Kuhu]

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[inkanov]

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[Fantastic Kuhu]

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[WCMp Support Ninja]

We have not received any update from you for a long. Hope this ticket is already been resolved.

We are now closing this ticket. Kindly create a new one if you need any further help.

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