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Pre-Purchase Question: Vendor Products Upon Change in Membership

WCMp Vendor Membership

Pre-Purchase Question: Vendor Products Upon Change in Membership Resolved

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    • #9703
      Anonymous
      Inactive

      If I have 3 membership levels, one of which doesn’t allow products (eg. free account). If a vendor upgrades and adds products, but then their subscription lapses, what happens to the products added previously?

      Do they just get deleted immediately? Can they be put into draft mode or something like that where if the vendor decides to pay for the upgrade at a later time, the products they added previously are still intact.

      I tested in the demo and when i deactivated a member, it seemed like the product was deleted. And when I reactivated the member, the product didn’t come back.

      Thinking just deleting the products the minute the member lapses might lead to vendors who are going to be upset if their membership lapsed due to an oversight.

      Thanks in advance for your timely answer!

    • #9726
      WCMp Admin
      Keymaster

      @fsr678

      Make sure you have enabled the option called ” Hide product after grace”, in order to do that please navigate to Vendor types >> Choose specific membership >> Vendor Type Billing Section >> enable Hide product after grace.

      This option ensures, that even though the subscription lapse, the product will be made private, and as soon as the vendor chooses any other memberships, the product will be visible again.

      Let me know if you need any further clarification or need any other assistance.

    • #9753
      Anonymous
      Inactive

      Thank you for the info. Just what I needed to know.

      I just installed the core plugin to test it out and am running into the same issue mentioned by another user on wp.org.

      Vendor can’t add products or coupons because those two tabs are missing. I’ve checked the two boxes for product and coupon in the user’s account.

      Installed on a fresh install of wp.

    • #9756
      Anonymous
      Inactive

      I have made another post about the missing product manager and promotion tabs.

      https://wc-marketplace.com/support-forum/topic/missing-product-manager-and-promotions-tabs-in-vendor-dashboard/

    • #9765
      WCMp Admin
      Keymaster

      @fsr678
      We have replies over this thread, https://wc-marketplace.com/support-forum/topic/missing-product-manager-and-promotions-tabs-in-vendor-dashboard/

      Kindly continue with one thread.

      Looking for your co-operation regarding the same.

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