Phone Number not showing in email – woocommerce catalog enquiry

WCMp Catalog Enquiry

Phone Number not showing in email – woocommerce catalog enquiry Resolved

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    • #23887
      Kruthika
      Participant

      Hi,

      In my website http://www.allwaymatting.com.au, the phone number is not showing in the mail. Please assist in resolving this. There are no JS Conflicts in the website.

      Thanks

      Kruthika

    • #23895
      WCMp Admin
      Keymaster

      Hi @Kruthika, thanks for reaching WCMp Support!!

      As the enquiry from has the phone number field, you should receive the same inside the email too. In order to test the flow further, can you please add “contact@wc-marketplace.com” at the place of “Other’s email”. We will test one enquiry flow, and will also receive the email so that we can debug the issue further.

      Once, you will add our email id, please let us know.

      Attachments:
    • #23897
      Kruthika
      Participant

      Hi,

      Thanks for the reply. There was a conflict with the plugin “Akismet Anti-Spam” So the phone number was not showing up. I have deactivated the plugin and issue is resolved.

      Thanks
      Kruthika

    • #23898
      WCMp Admin
      Keymaster

      Great to know that Kruthika 🙂

      If you need any further assistance, please open another thread.

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