Paypal payout issue

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Paypal payout issue Resolved

Tagged: stripe issue

This topic has 73 replies, 7 voices, and was last updated 2 weeks, 1 day ago by Support Hero Srutakirty.

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- December 8, 2020 at 4:30 PM #111260
  
  Ashley Meneely
  Participant
  
  — Please check the PayPal log file.
  
  comment: I have checked my Paypal log
  https://share.getcloudapp.com/QwublmGq
  
  here is my order screenshot that I have already purchased :
  https://share.getcloudapp.com/Z4uqYXAn
  
  Commission backend screenshot :
  https://share.getcloudapp.com/L1uOpj96
  
  Here is my backend setting :
  https://share.getcloudapp.com/GGu2o1WP
  https://share.getcloudapp.com/nOuDeZPv
  
  I have set on the backend side Commission Value 85% but this one is not working can you help me on this. I have also waiting Withdrawal Locking Period
  : 14days
  
  Thank You
- December 8, 2020 at 8:20 PM #111375
  
  Raju The Cool Guy
  Keymaster
  
  Hi,
  From your setting screenshot we didn’t find Disbursement Schedule and Set Schedule option. Please check those option. For automatic payemnt these 2 are required. We didn’t find any log in your shared link. Please check again.
- December 9, 2020 at 1:11 PM #111410
  
  Ashley Meneely
  Participant
  
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- December 9, 2020 at 1:12 PM #111412
  
  Ashley Meneely
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- December 9, 2020 at 1:13 PM #111413
  
  Ashley Meneely
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- December 9, 2020 at 8:20 PM #111442
  
  Raju The Cool Guy
  Keymaster
  
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- December 10, 2020 at 10:23 AM #111490
  
  Ashley Meneely
  Participant
  
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- December 10, 2020 at 8:17 PM #111519
  
  Raju The Cool Guy
  Keymaster
  
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- December 12, 2020 at 2:24 PM #111697
  
  Ashley Meneely
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- December 12, 2020 at 2:26 PM #111700
  
  Ashley Meneely
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- December 12, 2020 at 2:26 PM #111701
  
  Ashley Meneely
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- December 12, 2020 at 2:27 PM #111702
  
  Ashley Meneely
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- December 15, 2020 at 5:46 PM #111933
  
  Ashley Meneely
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- December 15, 2020 at 8:23 PM #111945
  
  Raju The Cool Guy
  Keymaster
  
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- December 18, 2020 at 5:04 PM #112170
  
  Ashley Meneely
  Participant
  
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- December 18, 2020 at 8:38 PM #112192
  
  Raju The Cool Guy
  Keymaster
  
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- December 22, 2020 at 1:04 PM #112333
  
  Ashley Meneely
  Participant
  
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- December 22, 2020 at 1:06 PM #112336
  
  Ashley Meneely
  Participant
  
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- December 22, 2020 at 1:06 PM #112337
  
  Ashley Meneely
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- December 22, 2020 at 1:06 PM #112338
  
  Ashley Meneely
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- December 22, 2020 at 1:07 PM #112339
  
  Ashley Meneely
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- December 22, 2020 at 1:07 PM #112340
  
  Ashley Meneely
  Participant
  
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- December 22, 2020 at 7:07 PM #112363
  
  WCMp Support Ninja
  Moderator
  
  Hello,
  
  Kindly follow the instructions as been mentioned in the stripe account and choose manual payment because since the payment is set automatic so that’s why the amount is getting deducted and it leads to insufficient amount. Go to the link share there where the error message is showing as you can see here (https://prnt.sc/w7qdsb).
  Also, this error message is coming from stripe.
  
  Also, wanted to confirm if you are using our WCMp Stripe marketplace plugin ? because from a normal stripe account the money will not be splitted instantly due to the WCMp masspay corn that runs per hour that makes the payment successful.
  
  If you are using WCMp Stripe marketplace plugin (https://wc-marketplace.com/product/wcmp-stripe-marketplace/) the amount will be splitted instantly between the vendors and admin.
- December 23, 2020 at 2:57 PM #112335
  
  Ashley Meneely
  Participant
  
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- December 23, 2020 at 2:59 PM #112334
  
  Ashley Meneely
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- December 23, 2020 at 2:59 PM #112326
  
  Ashley Meneely
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- December 23, 2020 at 2:59 PM #112327
  
  Ashley Meneely
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- December 23, 2020 at 2:59 PM #112328
  
  Ashley Meneely
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- December 23, 2020 at 2:59 PM #112329
  
  Ashley Meneely
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- December 23, 2020 at 2:59 PM #112330
  
  Ashley Meneely
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- December 23, 2020 at 3:00 PM #112331
  
  Ashley Meneely
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- December 23, 2020 at 3:00 PM #112332
  
  Ashley Meneely
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- December 23, 2020 at 3:21 PM #112410
  
  Ashley Meneely
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- December 23, 2020 at 3:23 PM #112411
  
  Ashley Meneely
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- December 23, 2020 at 8:10 PM #112431
  
  NerdySupportExpert Moumita
  Keymaster
  
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- December 26, 2020 at 12:58 PM #112537
  
  Ashley Meneely
  Participant
  
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- December 28, 2020 at 12:27 PM #112596
  
  Ashley Meneely
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- December 28, 2020 at 3:17 PM #112605
  
  Ashley Meneely
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- December 28, 2020 at 3:22 PM #112612
  
  Ashley Meneely
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- December 28, 2020 at 3:22 PM #112613
  
  Ashley Meneely
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- December 28, 2020 at 6:00 PM #112619
  
  NerdySupportExpert Moumita
  Keymaster
  
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- December 30, 2020 at 9:48 AM #112606
  
  Ashley Meneely
  Participant
  
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- December 30, 2020 at 9:48 AM #112607
  
  Ashley Meneely
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- December 30, 2020 at 9:48 AM #112608
  
  Ashley Meneely
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- December 30, 2020 at 9:48 AM #112610
  
  Ashley Meneely
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- December 30, 2020 at 9:48 AM #112611
  
  Ashley Meneely
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- December 30, 2020 at 1:22 PM #112745
  
  Ashley Meneely
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- December 30, 2020 at 1:24 PM #112748
  
  Ashley Meneely
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- December 30, 2020 at 1:26 PM #112751
  
  Ashley Meneely
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- December 30, 2020 at 1:26 PM #112752
  
  Ashley Meneely
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- December 30, 2020 at 2:49 PM #112758
  
  Ashley Meneely
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- December 30, 2020 at 2:53 PM #112760
  
  Ashley Meneely
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- December 30, 2020 at 2:54 PM #112761
  
  Ashley Meneely
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- December 31, 2020 at 10:02 AM #112750
  
  Ashley Meneely
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- December 31, 2020 at 10:05 AM #112749
  
  Ashley Meneely
  Participant
  
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- December 31, 2020 at 10:06 AM #112737
  
  Ashley Meneely
  Participant
  
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- December 31, 2020 at 10:06 AM #112746
  
  Ashley Meneely
  Participant
  
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- December 31, 2020 at 7:49 PM #112833
  
  NerdySupportExpert Moumita
  Keymaster
  
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- January 4, 2021 at 11:50 AM #112915
  
  Fantastic Kuhu
  Keymaster
  
  @Ashley,
  
  Hope you had a nice weekend and wish you a very Happy New Year!!
  
  May I request you to please update us with the current status, looking forward to hearing from you.
  
  Regards,
  - January 6, 2021 at 5:33 PM #113091
    
    Ashley Meneely
    Participant
    
    Hi Fantastic Kuhu,
    
    Happy New year to you too.
    
    I am very concerned – I HAVE updated you and am STILL waiting to get a reply….??????
    
    Please will analyze my messages on the 4th, 5th and 6th of January and get back to me ASAP.
    
    This is VERY urgent as I am snow everely delayed and cannot wait this long to resolve an urgent issue like this. It is affecting my business.
    
    Thanks.
- January 4, 2021 at 5:05 PM #112929
  
  Ashley Meneely
  Participant
  
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- January 4, 2021 at 5:06 PM #112931
  
  Ashley Meneely
  Participant
  
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- January 5, 2021 at 9:24 AM #112927
  
  Ashley Meneely
  Participant
  
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- January 5, 2021 at 11:46 AM #112969
  
  Ashley Meneely
  Participant
  
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- January 5, 2021 at 12:56 PM #112973
  
  Ashley Meneely
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- January 6, 2021 at 4:10 PM #113081
  
  Ashley Meneely
  Participant
  
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- January 6, 2021 at 9:17 PM #113120
  
  NerdySupportExpert Moumita
  Keymaster
  
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- January 7, 2021 at 12:18 PM #113150
  
  Ashley Meneely
  Participant
  
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- January 7, 2021 at 12:39 PM #113151
  
  Ashley Meneely
  Participant
  
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- January 7, 2021 at 3:17 PM #113080
  
  Ashley Meneely
  Participant
  
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- January 9, 2021 at 7:03 PM #113332
  
  Raju The Cool Guy
  Keymaster
  
  Hi,
  Yes. This is normal. If your webhook throwing an error then you will get mail by stripe. The webhook you used in your stripe webhook section is for woocommerce stripe gayeway plugin. Just delete this to solve this problem. Or else contact woocommerce stripe plugin author for support. There is no relation with our wcmp stripe marketplace plugin.
- February 3, 2021 at 10:48 AM #114941
  
  Rahul Rana
  Participant
  
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- February 4, 2021 at 5:10 PM #115028
  
  WCMp Support Ninja
  Moderator
  
  Hello,
  
  Thank you for reaching out to us.
  
  Kindly check the WCMp log and also check if you are using the correct PayPal email id at your end.
  
  Keep us posted.
- April 7, 2021 at 2:34 PM #119150
  
  Support Hero Srutakirty
  Moderator
  
  We have not received any update from you for a long. Hope this ticket is already been resolved.
  
  We are now closing this ticket. Kindly create a new one if you need any further help.
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