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Paypal payout issue

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Paypal payout issue Resolved

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    • #111260
      Ashley Meneely
      Participant

      — Please check the PayPal log file.

      comment: I have checked my Paypal log
      https://share.getcloudapp.com/QwublmGq

      here is my order screenshot that I have already purchased :
      https://share.getcloudapp.com/Z4uqYXAn

      Commission backend screenshot :
      https://share.getcloudapp.com/L1uOpj96

      Here is my backend setting :
      https://share.getcloudapp.com/GGu2o1WP
      https://share.getcloudapp.com/nOuDeZPv

      I have set on the backend side Commission Value 85% but this one is not working can you help me on this. I have also waiting Withdrawal Locking Period
      : 14days

      Thank You

    • #111375

      Hi,
      From your setting screenshot we didn’t find Disbursement Schedule and Set Schedule option. Please check those option. For automatic payemnt these 2 are required. We didn’t find any log in your shared link. Please check again.

    • #111410
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #111412
      Ashley Meneely
      Participant
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    • #111413
      Ashley Meneely
      Participant
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    • #111490
      Ashley Meneely
      Participant
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    • #111697
      Ashley Meneely
      Participant
      This reply has been marked as private.
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      Ashley Meneely
      Participant
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      Ashley Meneely
      Participant
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    • #111702
      Ashley Meneely
      Participant
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    • #111933
      Ashley Meneely
      Participant
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    • #112170
      Ashley Meneely
      Participant
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    • #112333
      Ashley Meneely
      Participant
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    • #112336
      Ashley Meneely
      Participant
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    • #112337
      Ashley Meneely
      Participant
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    • #112338
      Ashley Meneely
      Participant
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    • #112339
      Ashley Meneely
      Participant
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    • #112340
      Ashley Meneely
      Participant
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    • #112363

      Hello,

      Kindly follow the instructions as been mentioned in the stripe account and choose manual payment because since the payment is set automatic so that’s why the amount is getting deducted and it leads to insufficient amount. Go to the link share there where the error message is showing as you can see here (https://prnt.sc/w7qdsb).
      Also, this error message is coming from stripe.

      Also, wanted to confirm if you are using our WCMp Stripe marketplace plugin ? because from a normal stripe account the money will not be splitted instantly due to the WCMp masspay corn that runs per hour that makes the payment successful.

      If you are using WCMp Stripe marketplace plugin (https://wc-marketplace.com/product/wcmp-stripe-marketplace/) the amount will be splitted instantly between the vendors and admin.

    • #112335
      Ashley Meneely
      Participant
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    • #112334
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112326
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112327
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112328
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112329
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112330
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112331
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112332
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112410
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112411
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112431
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    • #112537
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112596
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112605
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112612
      Ashley Meneely
      Participant
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    • #112613
      Ashley Meneely
      Participant
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    • #112619
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    • #112606
      Ashley Meneely
      Participant
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    • #112607
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112608
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112610
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112611
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112745
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112748
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112751
      Ashley Meneely
      Participant
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    • #112752
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112758
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112760
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112761
      Ashley Meneely
      Participant
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    • #112750
      Ashley Meneely
      Participant
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    • #112749
      Ashley Meneely
      Participant
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    • #112737
      Ashley Meneely
      Participant
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    • #112746
      Ashley Meneely
      Participant
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    • #112833
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    • #112915
      Fantastic Kuhu
      Keymaster

      @Ashley,

      Hope you had a nice weekend and wish you a very Happy New Year!!

      May I request you to please update us with the current status, looking forward to hearing from you.

      Regards,

      • #113091
        Ashley Meneely
        Participant

        Hi Fantastic Kuhu,

        Happy New year to you too.

        I am very concerned – I HAVE updated you and am STILL waiting to get a reply….??????

        Please will analyze my messages on the 4th, 5th and 6th of January and get back to me ASAP.

        This is VERY urgent as I am snow everely delayed and cannot wait this long to resolve an urgent issue like this. It is affecting my business.

        Thanks.

    • #112929
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112931
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112927
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112969
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #112973
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #113081
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #113120
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    • #113150
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #113151
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #113080
      Ashley Meneely
      Participant
      This reply has been marked as private.
    • #113332

      Hi,
      Yes. This is normal. If your webhook throwing an error then you will get mail by stripe. The webhook you used in your stripe webhook section is for woocommerce stripe gayeway plugin. Just delete this to solve this problem. Or else contact woocommerce stripe plugin author for support. There is no relation with our wcmp stripe marketplace plugin.

    • #114941
      Rahul Rana
      Participant
      This reply has been marked as private.
    • #115028

      Hello,

      Thank you for reaching out to us.

      Kindly check the WCMp log and also check if you are using the correct PayPal email id at your end.

      Keep us posted.

    • #119150

      We have not received any update from you for a long. Hope this ticket is already been resolved.

      We are now closing this ticket. Kindly create a new one if you need any further help.

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