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Paypal masspay setting is not configured properly please contact site administra

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Paypal masspay setting is not configured properly please contact site administra Open

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    • #122736
      mrwanghp668
      Participant

      I have set up the PayPal mass pay for the admin and vendor, but when I try to withdraw the payment from the vendor dashboard, it shows me “Paypal masspay setting is not configured properly please contact site administrator”

    • #122770

      Hi @mrwanghp668, thanks for sharing the screenshots. The settings seem to be configured properly.
      So we need to inspect the error in your site, kindly share a temporary admin, ftp access.

      while sharing the access don’t forget to mark the response as private.

    • #122825
      mrwanghp668
      Participant
      This reply has been marked as private.
    • #122856
      This reply has been marked as private.
    • #122925
      mrwanghp668
      Participant
      This reply has been marked as private.
    • #122940
      This reply has been marked as private.
    • #123053
      mrwanghp668
      Participant

      Hi, sorry for late reply,
      I have enabled the sandbox account, and it withdraw successe after I request on vendor account, but can’t find the history on admin end.

    • #123073

      Hi, not an issue.

      Once a commission is paid, admin can see the details in their commission list page : https://scrgrb.in/z9j

      Apart from that, admin can also check his/her Paypal for the payment transaction details.

    • #123120
      mrwanghp668
      Participant

      Hi, thank you for your reply.
      1. Can I set the request need to be pass with the admin?
      2. I request the commission on sandbox account, does this commission can be requested again once I change to live account?

    • #123155

      @mrwanghp668, once a commission is paid, you can’t repay automatically from WCMp.
      However, you can try to pay the vendor manually from your PayPal.

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