Payment problems

WCMp Stripe Marketplace

Payment problems Open

Viewing 4 reply threads
  • Author
    Posts
    • #107628
      Enzo Pellecchia
      Participant

      Hello,
      I have two big problems that I can’t solve and I don’t know how. Please give me a hand.

      When I purchase from woocommerce, the amount field is sent to null, everything goes well, but woocommerce marks the transaction as not executed.

      The second problem is about the membership, I created several classes the first time they worked fine, but then every time I make a stripe payment it raises the error produced already existences, use another product id.

      The matter is quite urgent please help me as soon as possible.

    • #107638
      Fantastic Kuhu
      Keymaster

      Hi Enzo,

      Apologies for the delayed response as team was away during the weekend. Definitely, we will try our bet to help you out, would request you to please provide the below details, so that we can produce the same error at your end and debug further-

      a) Staging website- admin, vendor and ftp access
      b) Video of the issues, so that we could follow the exact path by providing the same details and produce the error at your staging website.

      Don’t forget to mark the tread private while sharing the info.

      Awaiting your response.

    • #107671
      Enzo Pellecchia
      Participant
      This reply has been marked as private.
    • #107690
      Enzo Pellecchia
      Participant
      This reply has been marked as private.
    • #107734
      This reply has been marked as private.
Viewing 4 reply threads

Please LOGIN to reply to this topic

Wish you a Happy Durga Puja!!! Try code "HAPPYPUJA2020" to get 20% discount!! Our office will be closed from 22nd - 27th Oct!!

Buy Bundle at Slashed Price