Payment failed.

WCMp Vendor Staff

Payment failed. Resolved

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    • #59329
      Niftygraphic
      Participant

      Hi,

      i have installed WC market on my website http://www.niftygraphic.Com, i have set up commissions and credentials paypal sandbox, but i can’t paid commission. i have the message Payment failed.

      How we can resolve it?

      Regards.

    • #59346

      Hi @Niftygraphic, sorry to hear that.

      Can you please check the log of our plugin and see what error message you will see there. Please share the error message with us, so we can check.

    • #59361
      Niftygraphic
      Participant

      Hi,
      Thanks for your replay.
      Where can i found it?

    • #59365

      @Niftygraphic, access your FTP and check the plugin folder “dc-woocommerce-multi-vendor” under “Plugin” folder.

      In this folder dc-woocommerce-multi-vendor, you will see another folder called “Log”. There you can see the error message.

    • #59413
      Niftygraphic
      Participant

      Hi,
      The problem is
      {“name”:”AUTHENTICATION_FAILURE”,”message”:”Authentication failed due to invalid authentication credentials or a missing Authorization header.”,”links”:[{“href”:”https:\/\/developer.paypal.com\/docs\/api\/overview\/#error”,”rel”:”information_link”}]}

      ————————————-

      {“name”:”AUTHENTICATION_FAILURE”,”message”:”Authentication failed due to invalid authentication credentials or a missing Authorization header.”,”links”:[{“href”:”https:\/\/developer.paypal.com\/docs\/api\/overview\/#error”,”rel”:”information_link”}]}

      ————————————-

      {“name”:”AUTHENTICATION_FAILURE”,”message”:”Authentication failed due to invalid authentication credentials or a missing Authorization header.”,”links”:[{“href”:”https:\/\/developer.paypal.com\/docs\/api\/overview\/#error”,”rel”:”information_link”}]}

      ————————————-

      {“name”:”AUTHENTICATION_FAILURE”,”message”:”Authentication failed due to invalid authentication credentials or a missing Authorization header.”,”links”:[{“href”:”https:\/\/developer.paypal.com\/docs\/api\/overview\/#error”,”rel”:”information_link”}]}

      ————————————-

      But i have entred the Client ID & Client Secret provided buy paypal sandbox.

    • #59421

      @Niftygraphic, thanks for sharing this error.

      It seems like PayPal hasn’t approved the account. Can you please get in touch with PayPal regarding this error, so they can help you out further.

    • #59434
      Niftygraphic
      Participant

      ok thank you.
      i will check with them.

    • #59436
    • #62069
      Niftygraphic
      Participant

      the problem is resolved

    • #62071

      Great to know that @niftygraphic

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