Notifications between clients and vendors

WCMp Core

Notifications between clients and vendors Resolved

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    • #47827

      Hi, I would like to know:
      1) through the WCMp front end a seller can communicate via e-mail with a customer?
      2) product type booking: suppose that a seller sells a trip and configures the product to be purchased by 10 people and 10 different people buy the trip. Suppose that due to bad weather the seller must cancel the trip. Through the WCMp front end the seller can send an email that is delivered to all 10 people?

    • #47850

      Hi sergio.mastrantoni@gmail.com, thanks for the queries. Our replies are inline :

      1) through the WCMp front end a seller can communicate via e-mail with a customer?
      >> Currently vendors need to communicate with the customer via their own email page.

      Currently, there is no such support for email via frontend dashboard. The vendors may use “Order Note” functionality to send customer information regarding the order.

      2) product type booking: suppose that a seller sells a trip and configures the product to be purchased by 10 people and 10 different people buy the trip. Suppose that due to bad weather the seller must cancel the trip. Through the WCMp front end the seller can send an email that is delivered to all 10 people?

      >> In our next version (we have released the beta version already) of WCMp Advance Frontend Manager (https://wc-marketplace.com/product/wcmp-frontend-manager/), we have added the part “Send Notification”, this lets the vendor send mail to the customers regarding a particular product (see this screenshot – https://prnt.sc/lpy1id). You can check the same in our demo site also – http://demo.dualcube.com/wordpress/wp1018/dashboard/

      Let us know if you have any further query.

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