Not able to choose vendor when i’m trying adding product

WCMp Vendor Staff

Not able to choose vendor when i’m trying adding product Resolved

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    • #103142
      sahilkanger21
      Participant

      I’m facing problem when i’m trying to add product in my website i can’t able to choose vendor even typing its full name it shows “keep typing” everytime.
      Please solve my problem as soon it possible

      Attachments:
    • #103285
      Fantastic Kuhu
      Keymaster

      Hi @Sahilkanger21,

      Thanks for reporting this issue.

      The team is working on this, we will soon release a fix.

      for now you can keep track of this issue here : https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/issues/462

    • #103355
      Fantastic Kuhu
      Keymaster

      Hi @Sahilkanger21,

      Just to keep you updated with the current overall situation- WordPress 5.5 has come-up with major jQuery update. We have checked entire WCMp functionality and could confirm you that any frontend dashboard broken related issue is not coming from Marketplace plugin. Having said that, we are already working on backend issue – “vendor not getting assigned” and tryt o release a fix within this week.

      For any frontend issue, our suspicion is that it should be related to theme. It may be due to changes in how jQuery works in 5.5. As WCMp Frontend Dashbaord loads displayed the data via javascript, hence and javascript / jQuery issue will break the dashboard data load.

      Would request you all to try changing to the twentytwenty / Storefront theme and check the issue again. As because it’s a major update and majority are facing issues- WordPress team was already aware of this situation and has released a plugin, to get immediate relief you can install it too- https://wordpress.org/plugins/enable-jquery-migrate-helper/

      Meanwhile, Please check closely, you might be facing more functionality related issues in frontend due to jQuery update. Please contact the theme’s developers to see if they have an update, as this needs to be fixed at theme’s end. Kindly let us know otherwise. Will look into your matter with utmost priority.

      Regards,

    • #104333
      Fantastic Kuhu
      Keymaster

      Hi @Sahilkanger21,

      We already released an update with WordPress 5.5 compatibility. You may now use WCMp latest with WordPress latest.

      We are now closing this ticket. Kindly create a new one if you need any further help.

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